College Success Program Assistant
Position: College Success Program Assistant
Reports to: Program Manager, College Success
Status: Full-time Exempt
Start Date: September 2018
The Opportunity Network (OppNet) is seeking an exceptional Program Assistant for our College Success Program. The College Success Program Assistant will work in close collaboration with the Program Manager of College Success to deliver programming and provide in-person/virtual support that help OppNet’s College Fellows thrive on campus. This
entry-level role reports to the Program Manager of College Success and is responsible for program assistance and administrative aspects of programming. The role is an opportunity to do hands-on college success work, collaborate with a passionate and committed team of colleagues, and grow at a student-centered nonprofit organization.
Founded in 2003, The Opportunity Network works with students from historically and systemically underrepresented communities in developing their skills, knowledge, and passions to achieve their college and career goals. We honor the identities and embrace the power of each member of our community. OppNet believes networks of support are essential ingredients for success, so we take an innovative approach by underscoring the power of personal connections and professional relationships as vital complements to skills, passions,
aptitude, and work experience. Our students thrive in college and careers as they master personal, college and career competencies through OppNet’s Career Fluency® programming, including building networks, mobilizing social capital, increasing career awareness, practicing self-care, excelling in internships, and making “best fit” college choices through intensive college counseling.
The ideal candidate will personally connect to the important work we do and value diversity, equity, and inclusion (DE&I) across the organization. The candidate will demonstrate DE&I values by actively participating in all organizational-wide learning sessions and self-reflection as well as working with others to enact changes that contribute to meeting the organization’s DE&I goals. The candidate should possess outstanding professionalism and discretion, organization and attention to detail, energy and initiative, the ability to prioritize and complete a variety of tasks on time, and a willingness to work on a wide range of assignments.
Program Management – 40%
Student Outreach and Relationship Management
● Work with College Guidance and Transition team to ensure seamless transfer of relationships from first year to second year of college
● Collaborate with the Program Manager, College Success and the OppNet Fellows program team to design and deliver student-centered and student-driven high quality and high impact events, e.g. winter conference, spring series, summer series, etc.
● Assist with communication to college Fellows - e.g. eNews, newsletters, text messaging platform, etc.
● Manage communication to Alumni around events, eNews, career opportunities, etc.
● Create and manage existing relationships with student affairs professionals on college campuses where
OppNet Fellows attend school
● Become proficient in existing outcomes measurement tools, including surveys, rubrics, and OppNet’s
proprietary Career Fluency® Competency Model
● Generate quarterly dashboards and reports to show progress and demonstrate outcomes
● Assist with data collection on annual Alumni survey and research on Alumni updates
● Enter data in the Salesforce CRM from check-in meetings with Fellows
● Coordinate with other staff members regarding data entry and any necessary follow up outside of caseload
College Success Check-Ins – 40%
● Conduct 1:1 and group check-in calls and campus visits with approximately 30 college-level OppNet Fellows throughout the fall and spring semesters
● Manage scheduling, travel, and communication with Fellows for the check-in process
● Gather Fellows’ input to help enhance structure and content for in-person check-in meetings
● Provide coaching and counseling to support college Fellows in areas such as choosing a major, career
exploration, course selection, striving for overall personal wellness, and utilizing campus resources
● Follow up with College Fellows and relevant resources to manage issues College Fellows are facing on campus,
e.g. academic challenges, socio-emotional challenges, adjusting to college life, connecting with professors, etc.
● Conduct research to identify programmatic additions to reinforce the education-to-career connection
Overall Program Assistance – 20%
● Participate in Career Fluency® facilitation training
● Facilitate Career Fluency® workshops across the Fellows program in order build rapport with Fellows
● Facilitate annual intensive programming and special events as required, e.g. Summer Institute, College
Application Boot Camp, and College Transition Boot Camp, Speed Networking, Career Fluency® panels
● Lead recruitment visits/information sessions at area high schools and interview prospective Fellows
● Draft facilitator’s guide and facilitate events and workshops for OppNet’s alumni
Qualifications & Requirements Qualifications
● B.A. from a U.S. accredited college/university;
● Two to three years of youth development and/or career development experience;
● Demonstrated skill set in project management, including:
o ability to keep a project moving toward successful completion
o awareness of budget parameters
o ability to set and meet deadlines
o understands how metrics and competencies are connected to various projects
o effective cross-departmental communication
o detail oriented
o outstanding organizational skills
o creative and critical problem-solving skills
● Superb written and oral communication skills;
● Availability and willingness to work select evenings and some weekends;
● Ability to travel to college campuses throughout the country and has a valid driver’s license;
● Demonstrated ability to connect with college-level students from historically underserved and underrepresented communities: Can help facilitate interactive workshops in rigorous but dynamic fashion; understands how to be both nurturing and demanding; appreciates boundaries, but not afraid to push or challenge;
● Knowledge of how higher education student services/affairs support college students a plus; and
● Personal qualities of integrity, credibility, and a commitment to and passion for OppNet’s values and mission.
Commensurate with experience, plus top-of-the-line medical benefits and vacation policy, 401K, accruable comp time and
a great work environment.
Please submit a resume and cover letter, outlining how your credentials relate specifically to the responsibilities and qualifications listed above, salary requirements, and earliest available start date to firstname.lastname@example.org. Please put “College Success Program Assistant 2018” in the subject line.