Customer Service and Call Center, Finance/Economics, Financial Services, Hospitality/Tourism, Information Technology, Installation, Maintenance, and Repair, Law Enforcement, and Security
Meeting & Events Technician
RESPONSIBILITIES This position is responsible for physical set up and tear downs of tables/chairs, tents, IT, food & beverage, and basic AV set up for meetings, conferences, and special events. This position will require some physical labor such as moving furniture. The ideal candidate will be able to lift/move up to 50 lbs.
ESSENTIAL DUTIES AND RESPONSIBILITIES Perform daily set up and tear down of meeting rooms to include midday room changes, evening refreshes and receptions. This work takes place indoors and outdoors.
Adjust room reservation and event equipment to specifications. After events, help put away tables, chairs, AV equipment and clean up facility.
Perform loading/unloading of trucks and stacking tables and chairs and pushing carts of tables and chairs.
Assist with set up of food & beverages; clean up and removal of dishes.
Assist with set up audio visual equipment including routine inspection & inventory control; May troubleshoot basic audio visual issues
Monitor and respond to event activities such as equipment needs, food & beverage services, facility security, etc.
Perform or assist with general facility maintenance as required
Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES No formal supervisory responsibilities in this position.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE HS Diploma or GED required and a minimum of 1 - 2 years of related work experience. Prior event coordination, customer service or other hospitality experience preferred.
CERTIFICATES and/or LICENSES None
COMMUNICATION SKILLS Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
Comfortable meeting and engaging with new people.
Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.
FINANCIAL KNOWLEDGE Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
REASONING ABILITY Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
OTHER SKILLS and ABILITIES Basic skills with Microsoft Office Suite products such as Word, Excel, Outlook, etc.
Good organizational skills. Must work well under pressure with multiple deadlines, and demonstrate a proactive approach to routine and non-routine occurrences.
Ability to work flexible work schedules based on business need.
May need to be physically able to lift and move 30-40 boxes and operate a two-wheel dolly. Physical ability to assist with document services operations. Able to lift 50 lbs.
Strong problem-solving skills. Highly adaptable and flexible.
Ability to work independently with little supervision.
SCOPE OF RESPONSIBILITY Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
1. Complete at a satisfactory level all required and assigned HSE training 2. Follow all activity policies and procedures, including all HSE related requirements at all times 3. Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc. 4. Report any condition which you feel could result in an accident or injury and / or stop work if required