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Job Title: Voluntary Services Officer
Company Name: Veterans Affairs, Veterans Health Administration
Location: Charleston, SC
Position Type: Full Time
Post Date: 09/12/2018
Expire Date: 11/11/2018
Job Categories: Agriculture, Forestry, & Fishing, Healthcare, Other, Healthcare, Practitioner and Technician, Human Resources, Executive Management, Medical, Nonprofit and Volunteer Services
Job Description
Voluntary Services Officer

Located in historic downtown Charleston, SC, the Ralph H. Johnson VA Medical Center is a tertiary care teaching hospital providing the highest level quality for more than 74,000 Veterans along the South Carolina and Georgia coast. The Ralph H. Johnson VA is rated is the fifth fastest growing VA in the U.S. for percentage patient growth. For three of four quarters in fiscal year 2015 the Charleston VA was rated a 5-Star medical center for quality and efficiency, the highest possible rating according to VA's Strategic Analytics for Improvement and Learning Value (SAIL) model . The Charleston VA is also ranked in the top 10th percentile according to the Healthcare Effectiveness Data and Information Set (HEDIS), an independent review that measures performance of 90 percent of America's health plans and facilities in both the public and private sector on dimensions of care and service. The Ralph H. Johnson VA Medical Center is a center of excellence for robotic surgery and orthopedics, and is a recognized leader in Tele-Mental Health providing care for Veterans throughout the Southeast.

Relocation/Recruitment Incentives: Authorized for highly qualified candidate.

***The First 75 Applicants will be considered**

Do you want to make a positive impact on the delivery of VA health care? The Voluntary Service Program Manager (VSPM) leverages VA and community resources to help The Ralph H. Johnson VA Medical Center truly deliver the best care anywhere. As VSPM, you'll manage a vibrant volunteer and donation program, representing more than 1,000 community corporate, non-profit, individual, and Veteran Service Organization partners. The acquisition and deployment of community contributions enhances the medical center's administrative and clinical performance measures by supplementing the efforts of VA staff to improve the overall patient experience. You can make a difference by engaging our patriotic community - whether for one Veteran or a thousand - and make the Voluntary Service Program priceless to our nation's heroes.

Work Schedule: 8:00 a.m. - 4:30 p.m. (Monday through Friday: Some evening and weekend events are required 3-4 times per month).
Telework: Not Applicable
Virtual: This is not a virtual position.
Position Description/PD#: Voluntary Services Officer /076390
Relocation/Recruitment Incentives: Authorized for highly qualified candidate.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/17/2018.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: developing, coordinating, administering, implementing, evaluating and managing the operations of a service program; creating communication plans, developing program goals and objectives, advising top management of program goals, managing staff, performing quality management reviews and performance reviews.
You will be rated on the following Competencies for this position:
  • Communication
  • Oral Communication
  • Strategic Thinking
  • Technical Credibility


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Preferred additional experience:
Experience in staffing appointments, fund management, process mapping, and local policy creation.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work requires considerable walking to facilitate successful placement of volunteers. The work requires bending, lifting or pushing equipment, carrying and loading flatbeds/carts with medium weight items, moving equipment, etc. to arrange activities which may take place in a variety of VA and community setting including outdoor activities in various temperatures. Personal travel, local and otherwise is often required.

None

To apply for this position, you must provide a complete Application Package which includes:

  • Resume


The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
  • Cover Letter
  • DD-214
  • OF-306
  • Other
  • Other Veterans Document
  • Resume
  • SF-15
  • SF-50


RESUME REMINDER: Your resume must include the following information for each job listed: Job title Duties (be as detailed as possible) Month & year start/end dates (e.g. June 2007 to April 2008) Full-time or part-time status (include hours worked per week) Series and Grade, if applicable, for all Federal positions you have held. Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
Qualifications & Requirements

Do you want to make a positive impact on the delivery of VA health care? The Voluntary Service Program Manager (VSPM) leverages VA and community resources to help The Ralph H. Johnson VA Medical Center truly deliver the best care anywhere. As VSPM, you'll manage a vibrant volunteer and donation program, representing more than 1,000 community corporate, non-profit, individual, and Veteran Service Organization partners. The acquisition and deployment of community contributions enhances the medical center's administrative and clinical performance measures by supplementing the efforts of VA staff to improve the overall patient experience. You can make a difference by engaging our patriotic community - whether for one Veteran or a thousand - and make the Voluntary Service Program priceless to our nation's heroes.

Work Schedule: 8:00 a.m. - 4:30 p.m. (Monday through Friday: Some evening and weekend events are required 3-4 times per month).
Telework: Not Applicable
Virtual: This is not a virtual position.
Position Description/PD#: Voluntary Services Officer /076390
Relocation/Recruitment Incentives: Authorized for highly qualified candidate.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/17/2018.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: developing, coordinating, administering, implementing, evaluating and managing the operations of a service program; creating communication plans, developing program goals and objectives, advising top management of program goals, managing staff, performing quality management reviews and performance reviews.
You will be rated on the following Competencies for this position:
  • Communication
  • Oral Communication
  • Strategic Thinking
  • Technical Credibility


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Preferred additional experience:
Experience in staffing appointments, fund management, process mapping, and local policy creation.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work requires considerable walking to facilitate successful placement of volunteers. The work requires bending, lifting or pushing equipment, carrying and loading flatbeds/carts with medium weight items, moving equipment, etc. to arrange activities which may take place in a variety of VA and community setting including outdoor activities in various temperatures. Personal travel, local and otherwise is often required.
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Contact Information
Contact Name:
Company Name: Veterans Affairs, Veterans Health Administration
Phone Number:
Fax Number:
Contact Email:DINA.BROWN@VA.GOV
Website:http://www.ecentralmetrics.com/url/?u=442811020187%2D254&r=http%3A%2F%2Fwww%2Evacareers%2Eva%2Egov%2Fjob%2Dsearch%2Fjob%2Ddetail%2Easp%3Fjob%3D350859
Company Description:

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