39874 - Central Pre-Admissions Officer
This is a full-time night shift position (8:00 p.m. – 6:00 a.m.) Days off are generally every other Friday - Wednesday.
The Centralized Pre-Admissions/Triage Team is dedicated to delivering quality service 24 hours a day, 7 days a week, as the single point of contact for patient referrals to the Direct Care and Treatment (DCT) division of the Minnesota Department of Human Services. Due to its high visibility and frequent contact with referral agencies and the public, this team represents the “front door” for patients entering our system of care.
We are currently seeking a talented Central Pre – Admissions Officer who will be responsible for expediting the pre-admissions and triage process for a network of more than 25 programs, including state-operated hospitals and residential treatment programs that serve individuals with mental illness and chemical dependency. Team members must have excellent interpersonal and communication skills in order to build and maintain strong, collaborative relationships with a wide variety of stakeholders, including patients and family members, employees throughout the Department of Human Services, community hospitals, law enforcement personnel, attorneys and legal staff, county case managers, and many others. Every admission is different, so the Central Pre-Admissions Officer must be comfortable thinking creatively while working within established guidelines to ensure clients receive the highest level of care specific to their individual needs.
Job duties include:
• Implementing inpatient pre-admissions procedures for new referrals according to established process and criteria, ensuring each admission is scheduled in a timely manner
• Collecting demographic, clinical, and legal, information from referral sources and processing necessary documentation
• Assuring that legal requirements are met on all admissions, including clarification of legal status regarding commitment and special handling (i.e., Rule 20, mentally ill and dangerous status, victim notification, duty to warn, and predatory offenders, including sex offender status)
• Promoting positive relationships with referral agencies, including consultation and education regarding the preadmission/triage and admission process
Qualifications & Requirements Minimum Qualifications:
• 2 years professional experience in case management, social work or related professional experience within a hospital or community setting (such as social service, community action or community service agencies or clinics) demonstrating the following experience:
o Assessing client admissions and processing referral requests for client and/or case management services
o Partnering with client support systems such as treatment teams, referral agencies, case managers and community providers
o Working knowledge of the computer software such as Microsoft Office Suite
o Coordinating and prioritizing multiple priorities
Note: Bachelor’s or Master’s degree in public health, nursing, sociology, psychology, counseling, social work or closely related field may substitute for 1 year of professional experience
• Working knowledge of
o Treatment standards for mental illness and other disabilities
o Utilization management principles, processes, and plans, as well as a comprehensive understanding of how revenue, quality care, and resource utilization are interrelated
The Minnesota Department of Human Services (DHS) helps provide essential services to Minnesota's most vulnerable residents. Working with many others, including counties, tribes and non-profits, DHS helps ensure that Minnesota seniors, people with disabilities, children and others meet their basic needs and have the opportunity to reach their full potential.
At DHS our goal is to meet people where they are at, and focus on outcomes to improve life situations, and to get people the help they need so they can reach their full potential.