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Job Title: Student Services Specialist - JD Alexander Center (170075)
Location: Lake Wales, FL United States
Position Type: Full Time
Post Date: 05/16/2017
Expire Date: 07/16/2017
Job Categories: Education and Library
Job Description
Student Services Specialist - JD Alexander Center (170075)
Polk State College is located in beautiful Central Florida between the metropolitan areas of Tampa and Orlando. It boasts a relaxed lifestyle with affordable housing. Polk County is noted to be one of most affordable place to live in the United States by the National Home Builders Association. With campuses in Lakeland and Winter Haven and centers in Bartow, Lake Wales and Lakeland, Polk State College serves over 20,000 students. We seek diverse faculty and staff with a student-centered focus to support our service excellence mission and our world class vision. Employees at Polk State College enjoy excellent employee benefits, a unique workplace environment, and the opportunity to contribute to the services and traditions that make Polk State great. For additional information on the opportunity, please refer to the Job ad, as well as the Salary Schedule located under “Employment Related Documents” on our “Careers” page.

 


ABOUT THE OPPORTUNITY:  


At Polk State, our amazing faculty and staff create an inspiring workplace. This Student Services Specialist position is located in Polk State's JD Alexander Center in Lake Wales and provides excellent opportunity to directly contribute to the success of our students. We offer a collaborative, creative and culturally diverse work environment. If you want to be supported in your efforts to grow professionally and to be recognized for your contributions, then come work for Polk State. 


 


SOAR, EAGLES!


 


ABOUT THE POSITION:


Reporting to the Director of Polk State's JD Alexander Center, this center based Student Services Specialist position acts as a multifaceted resource which is primarily responsible for daily Center activates related to recruitment, admissions, registration, records, financial aid and academic advising.


 


 


Primary Responsibilities:



  • Disseminates admission, registration, and financial aid documents and other student services information.

  • Directly assists students with tasks relating to admission, registration, records, financial aid, and academic advising.

  • Disseminates information about services, scheduled events, registration periods and other student services activities.

  • Assists the Center Director with the coordination of special events, such as on-site financial aid, registration events, etc.

  • Contributes to retention and recruitment efforts for the center such as making phone calls and sending emails as requested.

  • Supports the Coordinator of Enrollment and Outreach Services and other Student Services staff with clerical duties.

  • Maintains flexible work schedule to fill in for absences and work overtime as needed. Saturday hours are required on a seasonal basis.

  • Assists with new student orientations.

  • Prepares notifications and information for students about services, scheduled events, registration periods and other student services activities as directed.


 


This position is a level P11. Please see starting salary range below.

Qualifications & Requirements

 



  • The ability to develop and maintain good working relationships with faculty and staff.

  • Good organizational skills, with special attention to details.

  • Good oral and written communications skills.

  • Ability and desire to provide students with strong, positive support.

  • Skilled computer knowledge Microsoft products such as Word and Excel. 

  • Ability to work independently on broader assignments with the responsibility of planning work.

  • Ability to makes decisions within accepted standards.

  • Ability to maintain confidential information.

  • Bilingual is preferred


 


REQUIRED EDUCATION:


A bachelor’s degree from an accredited college or university is required. 

Two years of professional, exempt level experience in Student Services is required.


 


Preferred Experience:


Student Services experience in admissions, advising, financial aid, or registration is preferred.


Bilingual preferred.


 


We offer an excellent employer-paid benefits package including the following: Medical, Dental, Life, Long-Term Disability, Vacation (except faculty), Holiday and Sick Leave, Retirement (if eligible) and college fee waivers.  Other employee-paid, voluntary benefits (vision, short-term disability, etc.) are also available.


 


Important Information:


 



  • Application Requirements:  A completed online application consists of a resume and an electronic job application. 

    • Submissions that do not include all required information will not be considered. 




 



  • Background Screening:  Reference checks, third-party education verification for all stated degrees, and successful completion of a Level II background check (fingerprinting) will be required prior to employment.


 



  • Non-Instructional Transcripts:  For professional/salaried positions, uploading of unofficial transcript(s) during the hiring process is welcomed, but not required. 


 




    • Foreign transcripts must include an official transcript evaluation which interprets equivalency to U.S. graduate credits.                                                  

    • Submission of official transcripts will be required as a condition of employment following receipt of job offer      



 



  • Veterans’ Preference:  Eligible applicants may use the Documentation Form to apply for Veterans’ Preference for positions in qualifying categories.  The DD-214 and all required documentation must be submitted with the completed application for consideration.


 



  • Relocation: Polk State College does NOT provide relocation assistance for this position.


 



  • This position will close at 8:00 a.m. on Tuesday, May 30, 2017.


 


NOTE:  We encourage applicants to provide feedback of their experience or request help at Careers@polk.edu.


 



As a general rule, Polk State College does not provide H1-B visa sponsorship. Exceptions may be made based on the College's need for a candidate with unique skills and expertise and where the College cannot otherwise recruit and hire qualified non-sponsored candidates.


 


Polk State College does not discriminate on the basis of race, color, national origin, ethnicity, sex, age, religion, sexual orientation, marital status, veteran status, genetic information, disability, or pregnancy in its programs, activities, or employment. The following person has been designated to handle inquiries regarding the non-discrimination policies: Valparisa Baker, Director, Equity & Diversity (Title IX Coordinator), 999 Avenue H, NE, Winter Haven, FL  33881, Office:  WAD 227, 863.292.3602 Ext. 5378, vbaker@polk.edu. 


 


Polk State College is a drug-free workplace and participates in E-Verify.


  


Polk State College is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. If you feel you require a reasonable accommodation to apply for a position with Polk State, please call 863-297-1070 or e-mail Careers@polk.edu and let us know the nature of your request, along with your contact information.  Reasonable accommodations are considered on a case-by-case basis.  Please note that only those inquiries concerning a request for reasonable accommodation will receive a response.


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Contact Information
Website:http://polkstate-openhire.silkroad.com/epostings/submit.cfm?fuseaction=app.dspjob&jobid=856&company_id=16397&jobboardid=690
Company Description:
Polk State College is located in beautiful Central Florida between the metropolitan areas of Tampa and Orlando. It boasts a relaxed lifestyle with affordable housing. Polk County is noted to be one of most affordable place to live in the United States by the National Home Builders Association. With campuses in Lakeland and Winter Haven and centers in Lake Wales and Lakeland, Polk State College serves over 10,000 credit and 11,000 non-credit students. We seek diverse faculty and staff with a student-centered focus to support our service excellence mission and our world class vision. Employees at Polk State College enjoy excellent employee benefits, a unique workplace environment, and the opportunity to contribute to the services and traditions that make Polk State great. For additional information on the opportunity, please refer to the Job Description and Salary Schedule, located under “Employment Related Documents” on our “Careers” page. Submitting a resume online at an alternate job site could cause valuable screening information to be missed. A Polk State College eApplication is required in order to be considered for the position. For additional information, please visit our web site at www.polk.edu or apply directly at: http://polkstate-openhire.silkroad.com/epostings/submit.cfm?fuseaction=app.dspjob&jobid=373&company_id=16397&jobboardid=690 Polk State College is an equal access/equal opportunity employer, committed to excellence through diversity in education and employment. Polk State College is a drug-free workplace and participates in E-Verify.
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