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Job Title: Digital Product Designer
Company Name: Tiffany & Co.
Location: New York, NY US
Position Type: Full Time
Post Date: 08/23/2019
Expire Date: 09/24/2019
Job Categories: Advertising/Marketing/Public Relations, Computers, Software, Information Technology, Internet/E-Commerce, Retail/Wholesale, Sales, Quality Control, Research & Development, Web Technology
Job Description
Digital Product Designer


Tiffany & Co.’s global digital creative team is seeking a stellar Digital Product Designer to join our New York team. The candidate will play a key role in supporting the Digital Product team by producing assets and artifacts for marketing campaigns, e-commerce enhancements, new omnichannel initiatives, and contributing to the holistic digital strategy at Tiffany through a user-centric perspective. The primary focus of the role is on digital design, but may also include strategy, research, and UX design as needed. 


Digital Design

  • UX/UI design for e-commerce enhancements in collaboration with various teams and stakeholders. To include ideating solutions to customer problems and prototyping as part of a test and learn approach.
  • UX/UI design for offline omnichannel touchpoints (separate from e-commerce) that entail brick & mortar customer experiences.
  • Collaborate with web production team, social team, technology team, and creative team to ensure user journey consistency across various omnichannel touchpoints.
  • Work with Data insights teams to develop and update user journey/experience maps, personas, and empathy maps that can be used to drive UX and product enhancements. Also to translate data insights into actionable design updates.
  • Ensure the customer is at the centre of all experience and design, and work to find ways in which to integrate this thinking into all projects.
  • Participate in, and potentially lead workshop sessions.
  • Review/QA work prior to deployment to ensure original designs were implemented correctly, that it still meets the required objectives and meets the high standards of Tiffany & Co.
  • Work with Tiffany Style guides to create assets, pages, layouts and products.
  • Previous experience working with the platform AEM or a similar CMS tool a major advantage.


  • Must be a team-player with the ability to work with interdisciplinary teams fostering idea-sharing, and streamlining.
  • Communicate with all teams and producers during various stages of project development. Work within schedules and budgets while able to manage own workflow from concept to execution.
  • Proactively communicate with all teams and producers during various stages of design and ideation.
  • Participate in internal meetings as well as interact with external vendors where needed.


  • Keep abreast of latest interactive technology, developments/trends and UX/UI best practices in the digital landscape, and evaluate suitability for Tiffany.com.


Required Qualifications

  • The ideal candidate will have a College degree in UX/Experierence or Graphic Design
  • At least 2-4 years professional, web design and e-commerce related experience (preferably luxury, fashion & retail brands)
  • Demonstrated proficiency in UX/UI design software and must have foundational knowledge of UX/UI design principles and methodologies
  • Self-motivated, strong work ethic and hardworking professional with a positive attitude and works well under pressure in a team environment
  • Demonstrate strong layout design skills and ability to convey complex ideas in a straightforward and visually-appealing manner
  • Proficiency in Adobe Creative Suite (InDesign, Photoshop and Illustrator a must, After Effects a plus), Sketch and InVision/prototyping software
  • Passion and demonstrate understanding of website usability/web optimization, ecommerce, UX, and responsive design systems
  • Team player who is collaborative, ethical and organized with strong communication skills
  • Proactive and creative problem solver
  • Remain current in the graphic/digital design industry; identify new techniques and trends
  • Well-organized and assertive with solid time management skills, ability to manage high work volumes and process multiple projects simultaneously and follow up on projects with a strong sense of urgency
  • Strong analytical and deductive skills
  • Able to understand technical, artistic and design issues, and clearly communicate issues to team leads and management
  • Able to quickly integrate into a team

Preferred Qualifications

  • Research experience a plus.


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Contact Information
Company Name: Tiffany & Co.
Company Description:
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