Advertising/Marketing/Public Relations, Computers, Software, Information Technology, Internet/E-Commerce, Retail/Wholesale, Sales, Quality Control, Research & Development, Web Technology
Digital Product Designer
Tiffany & Co.’s global digital creative team is seeking a stellar Digital Product Designer to join our New York team. The candidate will play a key role in supporting the Digital Product team by producing assets and artifacts for marketing campaigns, e-commerce enhancements, new omnichannel initiatives, and contributing to the holistic digital strategy at Tiffany through a user-centric perspective. The primary focus of the role is on digital design, but may also include strategy, research, and UX design as needed.
UX/UI design for e-commerce enhancements in collaboration with various teams and stakeholders. To include ideating solutions to customer problems and prototyping as part of a test and learn approach.
UX/UI design for offline omnichannel touchpoints (separate from e-commerce) that entail brick & mortar customer experiences.
Collaborate with web production team, social team, technology team, and creative team to ensure user journey consistency across various omnichannel touchpoints.
Work with Data insights teams to develop and update user journey/experience maps, personas, and empathy maps that can be used to drive UX and product enhancements. Also to translate data insights into actionable design updates.
Ensure the customer is at the centre of all experience and design, and work to find ways in which to integrate this thinking into all projects.
Participate in, and potentially lead workshop sessions.
Review/QA work prior to deployment to ensure original designs were implemented correctly, that it still meets the required objectives and meets the high standards of Tiffany & Co.
Work with Tiffany Style guides to create assets, pages, layouts and products.
Previous experience working with the platform AEM or a similar CMS tool a major advantage.
Must be a team-player with the ability to work with interdisciplinary teams fostering idea-sharing, and streamlining.
Communicate with all teams and producers during various stages of project development. Work within schedules and budgets while able to manage own workflow from concept to execution.
Proactively communicate with all teams and producers during various stages of design and ideation.
Participate in internal meetings as well as interact with external vendors where needed.
Keep abreast of latest interactive technology, developments/trends and UX/UI best practices in the digital landscape, and evaluate suitability for Tiffany.com.
The ideal candidate will have a College degree in UX/Experierence or Graphic Design
At least 2-4 years professional, web design and e-commerce related experience (preferably luxury, fashion & retail brands)
Demonstrated proficiency in UX/UI design software and must have foundational knowledge of UX/UI design principles and methodologies
Self-motivated, strong work ethic and hardworking professional with a positive attitude and works well under pressure in a team environment
Demonstrate strong layout design skills and ability to convey complex ideas in a straightforward and visually-appealing manner
Proficiency in Adobe Creative Suite (InDesign, Photoshop and Illustrator a must, After Effects a plus), Sketch and InVision/prototyping software
Passion and demonstrate understanding of website usability/web optimization, ecommerce, UX, and responsive design systems
Team player who is collaborative, ethical and organized with strong communication skills
Proactive and creative problem solver
Remain current in the graphic/digital design industry; identify new techniques and trends
Well-organized and assertive with solid time management skills, ability to manage high work volumes and process multiple projects simultaneously and follow up on projects with a strong sense of urgency
Strong analytical and deductive skills
Able to understand technical, artistic and design issues, and clearly communicate issues to team leads and management