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Ebonee Smith
Account Manager, Agency for Contract Work Clients
Location: Brooklyn, NY United States
Joined: Apr 21st, 2023

About (request update)

An experienced Advertising Specialist with a demonstrated history of working in digital brand strategy at an executive level for over 12 years. Currently skilled in Google analytics, client services, Salesforce, account management, Microsoft Office, Excel, sales, Saas, event management, face-to-face presentations, and leadership. I've obtained a Marketing degree concentration in Business, Management Marketing, and related support services from Hampton University. B2B marketing has been most prevalent in my last three roles. Ten years living in NYC has created a strong network, that includes contacts of industries in health, music, production & creatives.

Education (request update)

Hampton University class of 2009

Undergrad Major: Marketing

Experience

I currently work with Agency for Contract Work Clients as Account Manager
I have 14 years of experience working in the Administrative and Support Services industry.

Marketing Account Manager/ & Virtual Assistant | Freelance Contractor
From March 2023 to Current • 3 year(s)
E-commerce management, SEO, email marketing, social-media content creation, email management, account management & customer success, project management

Customer Success Account Manager | Atmosphere TV
From September 2022 to February 2023 • 1 year(s)
Managed client relationships nationwide through online demos, market research, and referrals with 110% growth in 1st month. Created innovative online demos resulting in 40% client increase in beauty and medical verticals.

Digital Mortgage Consultant & Customer Success | Better Mortgage
From February 2019 to October 2021 • 2 year(s)
Increased homebuyer mortgages from lock to fund by 25% for 3 quarters via virtual teaching strategy. Pioneered as 1st Marketing Liaison to purchase team addressing workflow issues and customer concerns.

Freelance Digital Consultant & Customer Success | Mulji Creative
From January 2019 to September 2021 • 2 year(s)
Developed digital strategies to increase revenue by 25-30% in first 3 months with Google Analytics research and content analysis. Created data-led campaigns with marketing monetization in wellness, health & beauty verticals.

Sr. Digital Consultant / Account Manager | Vivial/ Local Vox Company
From February 2017 to June 2019 • 2 year(s)
Exceeded customer success with campaign optimization and forecasting, generating new client revenue. Increased accounts ROI by 40% in first 3-5 months through SEO, SEM, video marketing, and social media strategies.

Advertising Sales Director / Account Manager | Ideal Corporate Marketing/PSP Sports
From September 2015 to February 2017 • 2 year(s)
Established 8-12 new accounts per month and maintained old accounts for digital & print marketing. Led team direction and workflow focus for national & regional company clients across various industries.

Digital Sales Acct. Executive/ Account Manager | Dominion Enterprises/ Homes.com
From August 2009 to April 2011 • 2 year(s)
Top Digital Sales Rep for 3 quarters promoting realtors and properties with Homes.com products. Performed daily online presentations to clients and prospects for SEM & SEO alignment.

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Guestbook Comments

	It's my pleasure to have you join, us as a new or seasoned member. May you have an amazing, blessed and marvelous day Tagged by Ralph White on 08/11/2023

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