Banking, Finance/Economics, Financial Services, Information Technology, Installation, Maintenance, and Repair, Real Estate, Retail/Wholesale, Executive Management, Logistics, Research & Development, Energy / Utilities
CBRE | FacilitySource provides an innovative, technology-driven, single-source facility management and support solution to leading brands in retail, banking, logistics, health care and many other sectors. CBRE | FacilitySource maintains the industry’s largest and most reliable data repository to provide business intelligence, transparency, flexibility, support and the Elite Network of Service Providers to save money for our clients and get the most out of their facilities, while offering peace of mind. Established in 2005, CBRE | FacilitySource was acquired by CBRE Group, Inc., the largest commercial real estate services and investment firm in the world, in 2018. For more information, visit http://www.facilitysource.com/.
This role will be located in Portland, Oregon.
The Program Manager acts as a consultant and strategic business partner for FacilitySource, providing facilities management to ensure the sustainment of a positive and productive work environment in the Service Delivery Department while supporting the needs of the client.
DUTIES & RESPONSIBILITIES
Provide oversight for the day to day management of core trade facilities management services impacting our clients.
Manages trade projects, including equipment repairs and replacements, preventative maintenance plans, site surveys and RFP submittals.
Oversee the analysis and negotiations of vendor and subcontractor proposals for client.
Influence and work directly with clients to gain full understanding of their business and strategies and apply creative trade facilities management techniques to bring a return on the client’s investment.
Oversee the creation and submittal of customizations for the client as well as manage the changes to completion.
Interaction at all levels of management, both internally and externally.
Analyze and review client specific data pertaining to clients trade activity, missed ETA’s, high volume and frequency work orders, work order status summary, aged invoicing, vendor scorecards, and financial updates.
Operate within clients’ and FacilitySource’s agreed terms to meet cost avoidance and reduction objectives as established by the company.
SKILLS & QUALIFICATIONS
Proven management skills centered around communication, organization, strategic planning and executing on deliverables. Ability to improve job costs through negotiation with vendors. Ability to conduct research to ensure accuracy of all estimates. Ability to recognize cost-saving opportunities and provide alternate options when needed. Energy Management Systems knowledge and principles. Detail oriented with the ability to manage multi task large volumes of work. High degree of maturity, being conscientious and ethical.
EDUCATION & EXPERIENCE
Four year degree in related field and/or 8 + years’ work related experience. Three to Five years management experience. Experience utilizing CMMS (Computerized Maintenance Management Systems) preferred. Previous experience in managing facilities processes and data analysis.