Job Title: Senior Analyst, Customer Service Supply Chain
ROGERS, AR United States
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Senior Analyst, Customer Service Supply Chain
As a Senior Customer Service Supply Chain Analyst in our Rogers office, you will build and maintain strong collaborative relationships with our customer **,** Kellogg Sales and Kellogg Supply Chain. You’ll Influence the customer, our account team and our internal supply teams as this is critical to the effectiveness of this role – your insights will make this happen. You will balance maximizing in-stock while minimizing inventory levels, because it’s up to you to deliver success. Want to hear more?
**HERE’S A TASTE OF WHAT YOU’LL BE DOING**
+ **Strategizing to Win** – Your focus will be on maintaining and managing personalized customer and replenishment strategies in assigned market area with the highest demand for Kellogg products to include in-stock management, new item launches, demand planning and inventory management.
+ **Be a Change Agent** - You’ll flex your “influence muscle” by working with the Walmart Replenishment manager to gain support for replenishment policies that maximize product availability at store level, while minimizing inventory in the supply chain. Working diligently to balance service and cost for the entire supply chain while meeting or exceeding customer targets. It’s about playing to win.
+ **Delivering on Expectations** – We’re looking for someone to be a Supply Chain advocate for Field Sales Partners, Integrated Planning, and all Corporate departments to ensure customers’ replenishment expectations are met from the point of order placement through retail sale. Our success is shaped by you.
+ **Tools for Success** – You’ll thrive in this role by utilizing the Walmart Retail Link system tools and data available in an effort to provide exceptional customer service, replenishment levels and pro-active inventory management (GRS, DDE, HOST, Inforem, CSF). Are you intrigued yet?
**YOUR RECIPE FOR SUCCESS**
+ Associate's Degree in Business, Logistics, Engineering or a related field
+ Previously demonstrated a high level of performance and possess the qualifications to service key customers within a team environment
+ Strong analytical and communication skills.
+ Be an independent problem-solver and exhibit robust leadership skills.
+ High degree of attention to detail
+ Ability to multi-task and deal with continuously changing priorities
+ Previous experience communicating complex and/or detailed information to multiple individuals/audiences with differing knowledge levels
+ Demonstrated ability with Microsoft Word, Outlook, Excel and PowerPoint
**Bonus Points** :
+ Bachelor's Degree in Logistics, Business, Engineering or related field
+ Work experience in Sales/Marketing/Finance/Customer Service/Logistics
It’s best to apply today, because job postings can be taken down and we wouldn’t want you to miss this opportunity. To learn more about what’s next, click on one of the links below:
+ Kellogg K-Values at http://www.kelloggcareers.com/global/company-and-values.html
+ New Hire Benefits Guide at http://www.kelloggbenefitsguide.com/
**THE FINER PRINT**
The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this Link at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterEnglish.pdf for English or this Link at http://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterSpanish.pdf for Spanish.
**GROW** With Us.
**Title:** _Senior Analyst, Customer Service Supply Chain_