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Job Title: Veterans Service Representative (Authorizer)
Company Name: Veterans Benefits Administration
Location: Salt Lake City, UT
Position Type: Full Time
Post Date: 09/12/2018
Expire Date: 11/11/2018
Job Categories: Agriculture, Forestry, & Fishing, Finance/Economics, Human Resources, Insurance, Legal, Military, Research & Development
Job Description
Veterans Service Representative (Authorizer)
  • Serves as an Authorizer reviewing all required work of other Veterans Service Representatives when a second signature is required.
  • Reviews and approves work for technical accuracy, clarity, thoroughness, and sensitivity of notification.
  • Ensures that notices of decisions are prepared with an empathetic tone and are complete and phrased in terms that the claimant can understand. The VSR (Authorizer) must be familiar with rating procedures to ensure proper notification to the claimant.
  • Makes administrative decisions and special determinations relating to qualifying military service, character of discharge or willful misconduct, corpus of estate, and violations of U.S. Penal Code.
  • Makes administrative decisions and special determinations relating to domestic relations contested claims, homicide, presumed death, line of duty, related attorney fees, administrative error, and fraud.
  • Authorizes administrative decisions made by other Veterans Service Representatives including character of discharge, line of duty, or willful misconduct, corpus of estate, and apportionment decisions.
  • Explains a final decision if a veteran expresses an indication of dissatisfaction with a determination (filed in person, by telephone, or by mail).
  • The VSR (Authorizer) will explain the decision in question in an effort to gain acceptance of the determination, and also explain the post-decision review process.
  • Uses electronic data processing (EDP) systems for inputting data related to claims adjudication, processing, monitoring, and correspondence preparation.
  • Acts as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that affect their claims.

Work Schedule: Monday through Friday (actual times to be determined).
Compressed/Flexible: Available
Telework: Available
Position Description Title/PD#: Veterans Service Representative (Authorizer)/ 02105A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not requiredTo qualify for this position, applicants must meet all requirements by the closing date of this announcement: 09/14/2018.

Grade Requirement: To receive CTAP selection priority, you must apply for a vacancy at or below your current grade level (GS-11). This position may have no promotion potential greater than your current position.

SPECIALIZED EXPERIENCE: You may qualify at the GS-11 level, if you fulfill one of the following qualification requirements:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade G10 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include:
  • Experience that demonstrates competence in adjudicating and authorizing veterans' claims. Specialized experience is typically gained in positions that have involved experience in the development, examination, investigation, adjudication, and authorization of claims for disability compensation, disability pension, death compensation, death pension benefits, life insurance benefits, etc. Such experience is to be substantive and relevant and may have been gained in the practice of law or working with a Federal or state agency, insurance company, retirement, disability or insurance program.OR
Education Substitution: Applicants may substitute education for the required experience. To qualify based on education for this grade level you mut have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related to the competencies.
OR,
Combination of Education and Experience: Applicants may also combine education and experience to qualify at the GS-11 level. Equivalent combinations of (1) specialized experience and (2) PH.D graduate education. To compute, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond one year by 18. Add the two percentages. The total percentage must equal at least 100% to qualify. (The applicant's first 2 years of graduate study are not qualifying for GS-11.)


Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: This position is primarily sedentary with some walking, standing, bending, stooping and carrying of lightweight items (i.e. folder, claims files).

Grade Requirement: To receive CTAP selection priority, you must apply for a vacancy at or below your current grade level. This position may have no promotion potential greater than your current position.

None

To apply for this position, you must provide a complete Application Package which includes:
  • Resume detailing specialized experience and competencies
  • Your official notice from the VA to support your CTAP eligibility
  • Copy of your most recent Annual Performance Appraisal
  • Copy of your most recent SF-50 (do not submit an award SF-50)
  • Transcripts if you are using education to qualify
Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
Qualifications & Requirements
To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 09/14/2018.

Grade Requirement: To receive CTAP selection priority, you must apply for a vacancy at or below your current grade level (GS-11). This position may have no promotion potential greater than your current position.

SPECIALIZED EXPERIENCE: You may qualify at the GS-11 level, if you fulfill one of the following qualification requirements:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade G10 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include:
  • Experience that demonstrates competence in adjudicating and authorizing veterans' claims. Specialized experience is typically gained in positions that have involved experience in the development, examination, investigation, adjudication, and authorization of claims for disability compensation, disability pension, death compensation, death pension benefits, life insurance benefits, etc. Such experience is to be substantive and relevant and may have been gained in the practice of law or working with a Federal or state agency, insurance company, retirement, disability or insurance program.OR
Education Substitution: Applicants may substitute education for the required experience. To qualify based on education for this grade level you mut have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related to the competencies.
OR,
Combination of Education and Experience: Applicants may also combine education and experience to qualify at the GS-11 level. Equivalent combinations of (1) specialized experience and (2) PH.D graduate education. To compute, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond one year by 18. Add the two percentages. The total percentage must equal at least 100% to qualify. (The applicant's first 2 years of graduate study are not qualifying for GS-11.)


Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: This position is primarily sedentary with some walking, standing, bending, stooping and carrying of lightweight items (i.e. folder, claims files).

Grade Requirement: To receive CTAP selection priority, you must apply for a vacancy at or below your current grade level. This position may have no promotion potential greater than your current position.
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Contact Information
Contact Name:
Company Name: Veterans Benefits Administration
Phone Number:
Fax Number:
Contact Email:kristen.freese@va.gov
Website:http://www.ecentralmetrics.com/url/?u=728911020411%2D254&r=http%3A%2F%2Fwww%2Evacareers%2Eva%2Egov%2Fjob%2Dsearch%2Fjob%2Ddetail%2Easp%3Fjob%3D350720
Company Description:

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