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Job Title: Program Specialist
Company Name: Veterans Benefits Administration
Location: Washington DC, DC
Position Type: Full Time
Post Date: 09/12/2018
Expire Date: 11/11/2018
Job Categories: Administrative and Support Services, Agriculture, Forestry, & Fishing, Finance/Economics, Government and Policy, Human Resources, Information Technology, Installation, Maintenance, and Repair, Logistics, Research & Development, Nonprofit and Volunteer Services
Job Description
Program Specialist
  • Provide program and managerial support in the operation of the Office of Executive Review.
  • Track and update congressional and internal correspondence and requests from a portal; reviews and makes assignments to the appropriate staff to provide a response.
  • Collects, organizes, analyzes, and presents information related to current and future workload trends.
  • Writes and assists in the development and translation of VA policies, procedures, and processes regarding correspondence and requests.
  • Development and maintenance of weekly and monthly reports for review and use by the Director, OER and the Office of the Under Secretary for Benefits.
  • Responsible for the day-to-day administrative tasks of the Office of Executive Review (e.g., government travel; receiving and triaging phone calls and visitors; scheduling meetings).
  • Receipt, review, and dissemination of incoming hard copy mail and correspondence.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: Monday through Friday (actual times to be determined)
Compressed/Flexible: Available
Telework: Not Available
Virtual: This is not a virtual position.
Position Description/PD#: Program Specialist /37960A/37961A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/14/2018.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

  • For a GS-11 position you must have served 52 weeks at the GS-9.
  • For a GS-9 position you must have served 52 weeks at the GS-7.
The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:
Specialized Experience: Applicants must have one year of specialized experience, which has equipped them with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization.

GS-9:
  • Specialized experience: You must have one year of specialized experience at the equivalent to at least the next lower grade (GS-7) in the normal line of progression for the occupation in the organization. Specialized experience is defined as performing administrative functions (such as receiving phone calls and visitors in a busy setting; tracking correspondences and action items); experience in scheduling meetings and/or conferences and managing calendars; handling multiple tasks that are time-sensitive on a daily basis; applying federal policies, directives, and regulations in the completion of various tasks such as completing time and attendance, ordering supplies, and tracking human resource actions; OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree; OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. To compute, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond one year by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.
GS-11:
  • Specialized experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-9) in the normal line of progression for the occupation in the organization. Specialized experience is defined as developing, interpreting, and applying Federal Regulations in providing effective office management (such as equipment and supply maintenance and/or ordering and supporting senior leaders on a daily basis); defining and coordinating the logistics for meetings and/or conferences and managing calendars; experience serving independently as a primary point of contact for department/service/organization to address concerns and questions; manages multiple tasks that can be controversial and time-sensitive and governed by Federal policies and regulations; OR
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a PhD. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to such a degree; OR
  • Combination: Applicants may also combine education and experience to qualify at this level. To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond two years by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: This position is primarily sedentary with some walking, standing, bending, stooping and carrying of lightweight items (i.e. folders, etc).

None

The following documents are required:
  • Resume detailing specialized experience and competencies as they relate to this position.
  • Evidence of eligibility to apply to this vacancy (ex. DD-214, Schedule A letter, SF-50 demonstrating you possess one year time-in-grade, etc.).
  • If a current federal employee: copy of your most recent SF-50 (current and former permanent Federal employees) that shows your eligibility to apply, current title, series, grade, and salary (do not provide an Incentive Award SF-50 as it does not reflect this information). Also submit copies of SF- 50s that document your highest grade held, if your current SF-50 is not your highest grade held.
Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
Qualifications & Requirements

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/14/2018.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

  • For a GS-11 position you must have served 52 weeks at the GS-9.
  • For a GS-9 position you must have served 52 weeks at the GS-7.
The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:
Specialized Experience: Applicants must have one year of specialized experience, which has equipped them with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization.

GS-9:
  • Specialized experience: You must have one year of specialized experience at the equivalent to at least the next lower grade (GS-7) in the normal line of progression for the occupation in the organization. Specialized experience is defined as performing administrative functions (such as receiving phone calls and visitors in a busy setting; tracking correspondences and action items); experience in scheduling meetings and/or conferences and managing calendars; handling multiple tasks that are time-sensitive on a daily basis; applying federal policies, directives, and regulations in the completion of various tasks such as completing time and attendance, ordering supplies, and tracking human resource actions; OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree; OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. To compute, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond one year by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.
GS-11:
  • Specialized experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-9) in the normal line of progression for the occupation in the organization. Specialized experience is defined as developing, interpreting, and applying Federal Regulations in providing effective office management (such as equipment and supply maintenance and/or ordering and supporting senior leaders on a daily basis); defining and coordinating the logistics for meetings and/or conferences and managing calendars; experience serving independently as a primary point of contact for department/service/organization to address concerns and questions; manages multiple tasks that can be controversial and time-sensitive and governed by Federal policies and regulations; OR
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a PhD. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to such a degree; OR
  • Combination: Applicants may also combine education and experience to qualify at this level. To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond two years by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: This position is primarily sedentary with some walking, standing, bending, stooping and carrying of lightweight items (i.e. folders, etc).
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Contact Information
Contact Name:
Company Name: Veterans Benefits Administration
Phone Number:
Fax Number:
Contact Email:Andrea.McCombs@va.gov
Website:http://www.ecentralmetrics.com/url/?u=749711020415%2D254&r=http%3A%2F%2Fwww%2Evacareers%2Eva%2Egov%2Fjob%2Dsearch%2Fjob%2Ddetail%2Easp%3Fjob%3D350716
Company Description:

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