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Job Title: Veterans Service Representative (Pathways Recent Graduate)
Company Name: Veterans Benefits Administration
Location: Detroit, MI
Position Type: Full Time
Post Date: 09/12/2018
Expire Date: 11/11/2018
Job Categories: Government and Policy, Healthcare, Practitioner and Technician, Information Technology, Legal, Military, Research & Development, Medical, Nonprofit and Volunteer Services
Job Description
Veterans Service Representative (Pathways Recent Graduate)

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This position is being filled under the Pathways Recent Graduate Program. This program is designed to allow recent graduates to enter VA in career positions that emphasize long-term training and development. Successful applicants are placed in a dynamic developmental program with potential to lead to a civil service career in the Federal Government. The program lasts for one year or more. You can find more information about specific opportunities with the Pathways Recent Graduates Program: Here

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

To qualify, you must meet Recent Graduate Eligibility and Minimum Qualifications:
Recent Graduate Program Eligibility Requirements:
The Pathways Recent Graduates Program is open to recent graduates who are legally permitted to work in the U.S. To be eligible, you must have completed, within the previous two years, a qualifying associates, bachelors, masters, professional, doctorate, vocational or technical degree, or certificate from a qualifying educational institution. Veterans unable to apply within two years of receiving their degree, due to military service obligation, have as many as six years after degree completion to apply. Upon completion of the Pathways Program, the selectee may be converted to a permanent competitive service position contingent upon meeting program requirements and the needs of the agency.

MINIMUM QUALIFICATIONS:
Specialized Experience: To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization. This would be experience interpreting regulations and applying laws required to explain, evaluate and recommend determinations of eligibility to claimant requests for services and benefits. Specialized experience is defined as work that involves:
1. Requesting relevant medical or administrative evidence to make eligibility determinations;
2. Analyzing medical evidence, benefit and/or legal evidence to identify and recognize required actions for claim development; and
3. Experience explaining program benefit entitlements and requirements.

Or applicants may substitute education for the experience required in order to qualify at the grade GS-07 level, in the following ways:
Undergraduate Degree with Superior Academic Achievement. If you possess an undergraduate degree in any field from an accredited college or university AND you meet one of the following Superior Academic Achievement provisions, you may qualify in full for this position without any experience where you:
a. Ranked in the upper 1/3 of your college class or major subdivision; or
b. Earned election to a national scholastic honor society that meets the requirements of the Association of College Honor Societies other than freshman honor societies; or
c. Earned a grade point average (GPA) of 2.95 or higher on a 4.0 scale based on all completed undergraduate courses, or all undergraduate classes completed during the final two years; or
d. Earned a GPA of 3.45 or higher on a 4.0 scale based on all completed undergraduate courses in your major, or all undergraduate courses in your major, completed during the final two years.

Regarding the Superior Academic Achievement provisions, if more than 10% of your undergraduate course work (credit hours) was taken on a pass/fail or similar basis, you can qualify only on the basis of your class standing or membership in an honor society. If you qualify based on your education, you must include a copy of your college transcript along with your application. If you are selected for the position, an official college transcript will be required when you begin work.

Or applicants may substitute Graduate Education. You may present with at least one full academic year of graduate level education that demonstrates you possess the knowledge, skills and abilities necessary to satisfactorily perform the work. One year of full-time graduate education is normally determined by the school you attended. If that number cannot be determined, then 18 semester hours should be considered equivalent to one academic year of graduate study. Part-time graduate education is creditable on a pro-rata basis. If you qualify based on your education, you must include your college transcript along with your application. If you are selected for the position, an official college transcript will be required when you begin work.

Or applicants may combine graduate level education and specialized experience to qualify for the position. If you have some, but not all, of the graduate education AND some specialized experience as described above, you may still qualify by combining the amount of creditable education and experience that you do have. To do so, first calculate the percentage of qualifying education you have as a percentage of the education required. Next, calculate the percentage of specialized experience you have as a percentage of the experience required. Then, add the two percentages. The total percentage must equal at least 100% for you to qualify for the position at the grade GS-7 level. For example, an applicant who has 9 semester hours of graduate education (i.e., 50% of graduate education required) and 6 months of acceptable specialized experience (i.e., 50% of the experience required) would satisfy the qualification requirements for the position. If you qualify based on a combination of graduate education and specialized experience, you must submit a copy of your official or unofficial college transcript with your application.

Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience that you document, including volunteer experience.

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  • Resume


Resume
  • Your resume may be submitted in any format, however, we strongly recommend using the USA Jobs resume builder because it fully addresses all of the information required on Federal resumes.
  • For qualifications determinations your resume must reflect hours worked per week, the inclusive dates of employment, and the level of your experience. If your resume does not reflect this information you may not receive credit for the experience.
  • If you submit more than one copy of your resume, we may review only the most recent version. The latest timestamp will be used to determine which version of your resume is "most recent." It is your responsibility to check the status and timestamp of all documents you submit as part of your application. In general we would advise that you submit only one comprehensive version of your resume that you have determined best represents your qualifications.
  • If your resume includes a photograph or other inappropriate material or content, we will not use it to make eligibility and qualification determinations, and as a result you may not be considered for this vacancy.
Applicants claiming veterans' preference must also submit:
  • A legible copy of your DD Form 214, "Certificate of Release or Discharge from Active Duty," showing all dates of service, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD Form 214 is preferable. Copies of DD-214's can be requested: here
  • Current active duty members must submit a signed statement of service from their commander dated within the last 120 days that reflects their expected discharge date, their release from active duty under honorable conditions, any medals awarded, and the timeframe of their service so that eligibility may be determined and credit duly given.
  • Veterans claiming 10 point preference must also submit an SF-15 and all documents indicated on the form as proof of type of preference. This includes a VA letter supporting your disability claim with the overall percentage listed.
  • If you are unsure as to whether you qualify for veterans' preference, please consult the U.S. Department of Labor's Veterans' Preference Advisor: here
Transcripts
  • If you are basing all or some of your qualifications on education or if a degree is required for the position, a transcript must be included as part of your application package.
  • An unofficial transcript may be submitted, however, it must reflect the course names, levels, credits earned, grades received, and degree conferred if you have completed your degree requirements.
  • Your transcript must reflect the degree conferred date if you are substituting a degree for experience.
  • If you are claiming superior academic achievement (SAA) you submit transcript(s) to demonstrate it. The requirements for superior academic achievement can be viewed: here
  • A photocopy of your degree is not acceptable in lieu of a transcript.
  • An official transcript will be required at a later date if you are selected for the position.
  • Whenever possible it is preferable that you submit copies of official transcripts. Unofficial transcripts may lack essential information necessary for a full evaluation of your qualifications.
Applicants claiming CTAP/ICTAP eligibility must also submit:
  • Certification of expected separation, reduction-in-force separation notice, or notice of proposed removal; and your most recent performance evaluation; and an SF-50 demonstrating your separation or the position you will be separated from; or
  • Worker's compensation separation (agency certification of inability to place employee and notification of separation or a separation SF-50); or
  • Disability annuity termination (notification from OPM of disability annuity termination and separation SF-50 of the last position held); or
  • Military reserve or National Guard technician special disability retirement annuity under 5 U.S.C. 8337(h) or 8456 (certification of special disability retirement annuity from a military department or National Guard bureau and separation SF-50 of the last position held).
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. You will not be contacted for additional information.
Qualifications & Requirements
This position is being filled under the Pathways Recent Graduate Program. This program is designed to allow recent graduates to enter VA in career positions that emphasize long-term training and development. Successful applicants are placed in a dynamic developmental program with potential to lead to a civil service career in the Federal Government. The program lasts for one year or more. You can find more information about specific opportunities with the Pathways Recent Graduates Program: Here

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

To qualify, you must meet Recent Graduate Eligibility and Minimum Qualifications:
Recent Graduate Program Eligibility Requirements:
The Pathways Recent Graduates Program is open to recent graduates who are legally permitted to work in the U.S. To be eligible, you must have completed, within the previous two years, a qualifying associates, bachelors, masters, professional, doctorate, vocational or technical degree, or certificate from a qualifying educational institution. Veterans unable to apply within two years of receiving their degree, due to military service obligation, have as many as six years after degree completion to apply. Upon completion of the Pathways Program, the selectee may be converted to a permanent competitive service position contingent upon meeting program requirements and the needs of the agency.

MINIMUM QUALIFICATIONS:
Specialized Experience: To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization. This would be experience interpreting regulations and applying laws required to explain, evaluate and recommend determinations of eligibility to claimant requests for services and benefits. Specialized experience is defined as work that involves:
1. Requesting relevant medical or administrative evidence to make eligibility determinations;
2. Analyzing medical evidence, benefit and/or legal evidence to identify and recognize required actions for claim development; and
3. Experience explaining program benefit entitlements and requirements.

Or applicants may substitute education for the experience required in order to qualify at the grade GS-07 level, in the following ways:
Undergraduate Degree with Superior Academic Achievement. If you possess an undergraduate degree in any field from an accredited college or university AND you meet one of the following Superior Academic Achievement provisions, you may qualify in full for this position without any experience where you:
a. Ranked in the upper 1/3 of your college class or major subdivision; or
b. Earned election to a national scholastic honor society that meets the requirements of the Association of College Honor Societies other than freshman honor societies; or
c. Earned a grade point average (GPA) of 2.95 or higher on a 4.0 scale based on all completed undergraduate courses, or all undergraduate classes completed during the final two years; or
d. Earned a GPA of 3.45 or higher on a 4.0 scale based on all completed undergraduate courses in your major, or all undergraduate courses in your major, completed during the final two years.

Regarding the Superior Academic Achievement provisions, if more than 10% of your undergraduate course work (credit hours) was taken on a pass/fail or similar basis, you can qualify only on the basis of your class standing or membership in an honor society. If you qualify based on your education, you must include a copy of your college transcript along with your application. If you are selected for the position, an official college transcript will be required when you begin work.

Or applicants may substitute Graduate Education. You may present with at least one full academic year of graduate level education that demonstrates you possess the knowledge, skills and abilities necessary to satisfactorily perform the work. One year of full-time graduate education is normally determined by the school you attended. If that number cannot be determined, then 18 semester hours should be considered equivalent to one academic year of graduate study. Part-time graduate education is creditable on a pro-rata basis. If you qualify based on your education, you must include your college transcript along with your application. If you are selected for the position, an official college transcript will be required when you begin work.

Or applicants may combine graduate level education and specialized experience to qualify for the position. If you have some, but not all, of the graduate education AND some specialized experience as described above, you may still qualify by combining the amount of creditable education and experience that you do have. To do so, first calculate the percentage of qualifying education you have as a percentage of the education required. Next, calculate the percentage of specialized experience you have as a percentage of the experience required. Then, add the two percentages. The total percentage must equal at least 100% for you to qualify for the position at the grade GS-7 level. For example, an applicant who has 9 semester hours of graduate education (i.e., 50% of graduate education required) and 6 months of acceptable specialized experience (i.e., 50% of the experience required) would satisfy the qualification requirements for the position. If you qualify based on a combination of graduate education and specialized experience, you must submit a copy of your official or unofficial college transcript with your application.

Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience that you document, including volunteer experience.
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Contact Information
Contact Name:
Company Name: Veterans Benefits Administration
Phone Number:
Fax Number:
Contact Email:HRCDDEU.VBADET@va.gov
Website:http://www.ecentralmetrics.com/url/?u=480211020419%2D254&r=http%3A%2F%2Fwww%2Evacareers%2Eva%2Egov%2Fjob%2Dsearch%2Fjob%2Ddetail%2Easp%3Fjob%3D350712
Company Description:

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