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Job Title: Information Technology Specialist
Company Name: Deputy Assistant Secretary for Information and Technology
Location: Washington DC, DC
Position Type: Full Time
Post Date: 09/12/2018
Expire Date: 11/11/2018
Job Categories: Agriculture, Forestry, & Fishing, Computers, Software, Construction, Mining and Trades, Customer Service and Call Center, Finance/Economics, Government and Policy, Human Resources, Information Technology, Executive Management, Research & Development, Nonprofit and Volunteer Services, Energy / Utilities
Job Description
Information Technology Specialist
The first 50 candidates who applied will be considered for referral to the selecting official. Additional candidates will be referred based on hiring needs.

Work Schedule: Mon - Fri 8:00 am - 4:30 pm
Compressed/Flexible: Not Available
Virtual: This is a virtual position that must be placed in a VA facility.
Telework: Available
Position Description Title/PD#: Information Technology Specialist /2189-A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
Physical Requirements: The work is sedentary. Some work may require walking and standing in conjunction with travel and attendance at meetings and conferences away from the work site. Some employees may carry light items, such as papers, books, small parts or drive a motor vehicle. The work does not require any special physical effort.

Major Duties:
  • Provide technical solutions in response to business requirements, risks, and costs to architect, plan, and implement Endpoint Management tools such as Microsoft System Center Configuration Manager and other systems management, patch management, and asset management software within the VA enterprise.
  • Develop and refine Endpoint Management and Reporting solutions for the VA enterprise.
  • Maintain the servers and databases that support Enterprise Endpoint Management and Reporting systems and recommending to management when upgrades are necessary for the hardware and software. recommend enhancements and upgrades as appropriate.
  • Evaluate new systems engineering technologies and their effect on the operating environment.Endpoint Engineering technologies and their impact on the VA Enterprise.
  • Research new technologies to provide improved systems engineering improvements in support of the VA's enterprise.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Selective Placement Factor: This position includes a skill, knowledge, ability or other worker characteristic basic to -and essential for- satisfactory performance of the job. Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. Evidence of the Selective Placement Factor must be reflected in your resume.

The Selective Placement Factor for this position is: Experience applying IT principles, concepts, methods, standards, and best practices related to the analysis, design, implementation and support of Microsoft System Center Configuration Manager (SCCM/CMCB) within a very large Enterprise operating environment.

AND

Experience - Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

GS-13 grade level: One year of specialized experience (equivalent to the GS-12 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: applying advanced IT principles, concepts, methods, standards and practices sufficient to accomplish assignments, such as developing and interpreting policies, procedures, and strategies governing the planning and delivery of services throughout an agency; provide expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues and applies new developments to previously unsolvable problems. Experience with architecture design, implementation, and support of Systems Management tools within a large Enterprise environment, to include patch management, software distribution, operating system deployment, configuration management, asset management, power management, and report. Experience in administration and support of Enterprise-level management tools at the architectural levels and act as the reference source and top level support for site administrators to solve problems with local systems by writing or assisting in the writing of technical documentation to identify potential and existing problems in the production and prototype operating systems.
Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

None

Documents Accepted:

  • Resume

Documents Required:
  • Resume

Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.
Qualifications & Requirements
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Selective Placement Factor: This position includes a skill, knowledge, ability or other worker characteristic basic to -and essential for- satisfactory performance of the job. Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. Evidence of the Selective Placement Factor must be reflected in your resume.

The Selective Placement Factor for this position is: Experience applying IT principles, concepts, methods, standards, and best practices related to the analysis, design, implementation and support of Microsoft System Center Configuration Manager (SCCM/CMCB) within a very large Enterprise operating environment.

AND

Experience - Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

GS-13 grade level: One year of specialized experience (equivalent to the GS-12 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: applying advanced IT principles, concepts, methods, standards and practices sufficient to accomplish assignments, such as developing and interpreting policies, procedures, and strategies governing the planning and delivery of services throughout an agency; provide expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues and applies new developments to previously unsolvable problems. Experience with architecture design, implementation, and support of Systems Management tools within a large Enterprise environment, to include patch management, software distribution, operating system deployment, configuration management, asset management, power management, and report. Experience in administration and support of Enterprise-level management tools at the architectural levels and act as the reference source and top level support for site administrators to solve problems with local systems by writing or assisting in the writing of technical documentation to identify potential and existing problems in the production and prototype operating systems.
Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
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Contact Information
Contact Name:
Company Name: Deputy Assistant Secretary for Information and Technology
Phone Number:
Fax Number:
Contact Email:CAVHS.DEU@VA.GOV
Website:http://www.ecentralmetrics.com/url/?u=478411020441%2D254&r=http%3A%2F%2Fwww%2Evacareers%2Eva%2Egov%2Fjob%2Dsearch%2Fjob%2Ddetail%2Easp%3Fjob%3D350647
Company Description:

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