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Job Title: Supervisory Dental Assistant
Company Name: Veterans Affairs, Veterans Health Administration
Location: Minneapolis, MN
Position Type: Full Time
Post Date: 09/12/2018
Expire Date: 11/11/2018
Job Categories: Administrative and Support Services, Healthcare, Practitioner and Technician, Information Technology, Installation, Maintenance, and Repair, Law Enforcement, and Security, Military, Research & Development, Medical, Nonprofit and Volunteer Services
Job Description
Supervisory Dental Assistant

Supervises a team of employees at the GS-8 level or below.

  • Provides guidance and technical direction necessary for accomplishing the work of the team. Assures compliance with VA policies.
  • Plan and assigns work then makes adjustment in accordance with established priorities. Sets and adjusts short-term priorities. Approves leave for subordinates.
  • Evaluates the individual performance, progress, and training needs of subordinate employees. Prepares performance appraisals and improvement plans when problems are identified.
  • Issues minor disciplinary actions, such as warning and reprimands, Recommends other action in more serious cases.
  • Interviews candidates for dental assistant positions, recommends appointment, promotion, or reassignment.
  • Recommends awards or recognition of performance.
  • Oversees the Systems Redesign Program to identify ways to improve production or improve quality.
  • Monitors work in progress to ensure that the staff dental assistant's clinical performance meets the dentist's instructions. Confers with dental chief or supervisory dentist if unable to resolve major issues or problems.
  • Identifies developmental and training needs of employees for specific tasks and job techniques. Trains employees in computerized dental patient record systems including generating patient consults, storing and viewing digital images, entry of diagnostic data and preparation of treatment planning.
  • Arranges for training of team members, students and volunteers in the accomplishment of tasks or projects.
  • Makes written instructions, reference materials, and relevant background material available.
  • Ensures that the Material Safety Data Sheets (MSDS) are maintained.
  • Develops Standard Operating Procedures (SOP) for the dental staff for Reusable Medical Equipment (RME).
  • Trains and ensures compliance of dental staff in performing all SOPs.
  • Serves as a dental point-of contact to coordinate dental care for complex patients. Serves as a liaison between the scheduler and the dentist to maintain efficient and productive use of the dentists' patient care time and minimize missed opportunities.
  • Ensures that the dental station and treatment area are maintained in a clean and operational condition, that dental treatment area is set up and shut down each work day to maintain security of the clinic area and dental equipment.
  • Monitors function of dental equipment and requests repair or replacement.
Work Schedule: Monday-Friday, 7:00 a.m.-3:30 p.m (or Clinic Hours).
Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English language proficiency.
  • Experience of six months that demonstrates ability to perform the work, or provides familiarity with the work OR
  • Education, successful completion of a 1-year dental assistant program accredited by the American Dental Association's Commission on [Dental] Accreditation (CODA) OR
  • Combination of experience and education.
  • Certification: Public Law 97-35 requires that persons who administer Radiologic procedures meet the credentialing standards in 42 CFD Part 75, must have successfully completed an educational program that meets or exceeds the standards described in that regulation, and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in their field.
    • Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc OR
    • Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary for Health for Dentistry OR
    • Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense (DoD).
  • Certification by the Dental Assisting National Board (DANB). The American Dental Association (ADA) recognizes DANB as the national certification for Dental Assistants. DANB certification is required for all positions above full performance level, GS6 level.
  • Loss of credentials: An employee in this occupation who fails to maintain the required licensure/certification/registration must be removed from the occupation, which may also result in termination of employment.
GS8 Supervisory Dental Assistant Requirements:

Experience. At least one year of experience at the next lower grade level that demonstrates the core competencies described at the GS7 level, as listed here: Advanced knowledge of dental assisting across multiple areas of practice, and demonstrated ability to provide guidance to staff dental assistants; Skill in coordinating clinical work flow and assignments; Ability to assist in dental program development, outcome management, and strategic planning; Skill in acting as liaison between staff dental assistants and the supervisor; Ability to provide professional oversight and consultation for staff dental assistants; Work with the supervisor or Chief Dental Service to monitor and make work assignments; provide input on performance; resolve daily workplace issues; and maintain efficient flow of patient care; may approve brief periods of leave; provide training to staff dental assistants; students and/or trainees; may recommend special advancements and promotions, disciplinary actions, etc.; Provides instruction to other assistants in achieving diagnostic quality radiographs; provides instruction in maintenance of all dental service equipment; provides primary support to the chief for the daily delivery of department programs, reporting, staffing and scheduling; coordinates the patients' care plans to reduce redundancies and delay in patient treatment.

In addition to one year experience of duties listed above, the candidate must demonstrate the following technical Knowledge, Skills and Abilities (KSAs) and demonstrate the potential to acquire the assignment specific KSAs designated by an asterisk (*).

a. Advanced knowledge of dental assisting across multiple areas of practice, and the demonstrated ability to provide guidance to staff dental assistants.
b. Skill in coordinating clinical work flow and assignments.
c. Ability to assist the Chief in Dental Clinic operations related to policy development, equipment requests and workload analysis.
d. Ability to establish and maintain effective and cooperative work relationships.
e. Ability to analyze clinically appropriate data effectively to optimize quality, performance, and productivity within section.
f. *Ability to perform supervisory functions such as assessing competency, providing performance appraisals and managing training.

Assignment. The supervisory dental assistant is responsible for the supervision, administrative management, and direction of dental assistants. The incumbent may be delegated full administrative and professional responsibility for planning and directing the dental assisting activities for the service or equivalent unit at an independent outpatient clinic. They have full supervisory responsibility over a section or equivalent work unit which would require three or more dental assistants. Typical duties include: making work assignments, monitoring of staff dental assistant clinical performance, conducting performance appraisals, and other clinical and administrative responsibilities as assigned by the Service Chief to ensure that the mission of the service and the medical center has been satisfied.
  • Preferred Experience: Certification in basic life support is highly desirable.
Grade Determinations: The full performance level of this vacancy is GS-8. The professional standards board will determine the step of the selected applicant.

References: References: VA Handbook 5005, Part II, Appendix G36.

Physical Requirements: Eligible applicants must be physically and mentally able to perform efficiently the essential functions of the position, with or without reasonable accommodation, without hazard to themselves or others. Depending on the essential duties of a specific position, usable vision, color vision, hearing, or speech may be required. However, in most cases, a specific physical condition or impairment will not automatically disqualify an applicant for appointment. The loss or impairment of a specific function may be compensated for by the satisfactory use of a prosthesis or mechanical aid.

Dental Assistant Requirements: Moderate lifting (15 - 44 pounds); Light carrying ( 15 pounds and under); Pushing (1 / 2 hour); Use of fingers; Both hands required; Standing (up to 8 hours); Corrected vision accepted; Hearing without aid.

None

To apply for this position, you must provide a complete Application Package which includes:

  • VA 10-2850c
  • Resume
  • SF-50
  • Transcript


VA Form 10-2850c Application for Associated Health Occupations can be found at: http://www.va.gov/vaforms/search_action.asp?FormNo=2850&tkey=&Action=Search. Applicants must complete a blank VA 10-2850c form, and upload to their USA Jobs application in order to be considered for an interview. This form assists in establishing that all certification, training and basic requirements for Qualification Standards are met.

Ensure that your resume includes months and years for your experience and that all duties performed in each job are specifically defined and listed. In addition, ensure that each job listed on the resume shows full time, or, if part time work, included the number of hours per week you worked in that job.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's, documentation to support Veterans Preference or ICTAP/CTAP documentation (for displaced Federal employees).

  • Cover Letter
  • DD-214
  • OF-306
  • VA 10-2850c
  • VA Disability Letter
  • Resume
  • SF-15
  • SF-50
  • Transcript


Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
Qualifications & Requirements
Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English language proficiency.
  • Experience of six months that demonstrates ability to perform the work, or provides familiarity with the work OR
  • Education, successful completion of a 1-year dental assistant program accredited by the American Dental Association's Commission on [Dental] Accreditation (CODA) OR
  • Combination of experience and education.
  • Certification: Public Law 97-35 requires that persons who administer Radiologic procedures meet the credentialing standards in 42 CFD Part 75, must have successfully completed an educational program that meets or exceeds the standards described in that regulation, and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in their field.
    • Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc OR
    • Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary for Health for Dentistry OR
    • Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense (DoD).
  • Certification by the Dental Assisting National Board (DANB). The American Dental Association (ADA) recognizes DANB as the national certification for Dental Assistants. DANB certification is required for all positions above full performance level, GS6 level.
  • Loss of credentials: An employee in this occupation who fails to maintain the required licensure/certification/registration must be removed from the occupation, which may also result in termination of employment.
GS8 Supervisory Dental Assistant Requirements:

Experience. At least one year of experience at the next lower grade level that demonstrates the core competencies described at the GS7 level, as listed here: Advanced knowledge of dental assisting across multiple areas of practice, and demonstrated ability to provide guidance to staff dental assistants; Skill in coordinating clinical work flow and assignments; Ability to assist in dental program development, outcome management, and strategic planning; Skill in acting as liaison between staff dental assistants and the supervisor; Ability to provide professional oversight and consultation for staff dental assistants; Work with the supervisor or Chief Dental Service to monitor and make work assignments; provide input on performance; resolve daily workplace issues; and maintain efficient flow of patient care; may approve brief periods of leave; provide training to staff dental assistants; students and/or trainees; may recommend special advancements and promotions, disciplinary actions, etc.; Provides instruction to other assistants in achieving diagnostic quality radiographs; provides instruction in maintenance of all dental service equipment; provides primary support to the chief for the daily delivery of department programs, reporting, staffing and scheduling; coordinates the patients' care plans to reduce redundancies and delay in patient treatment.

In addition to one year experience of duties listed above, the candidate must demonstrate the following technical Knowledge, Skills and Abilities (KSAs) and demonstrate the potential to acquire the assignment specific KSAs designated by an asterisk (*).

a. Advanced knowledge of dental assisting across multiple areas of practice, and the demonstrated ability to provide guidance to staff dental assistants.
b. Skill in coordinating clinical work flow and assignments.
c. Ability to assist the Chief in Dental Clinic operations related to policy development, equipment requests and workload analysis.
d. Ability to establish and maintain effective and cooperative work relationships.
e. Ability to analyze clinically appropriate data effectively to optimize quality, performance, and productivity within section.
f. *Ability to perform supervisory functions such as assessing competency, providing performance appraisals and managing training.

Assignment. The supervisory dental assistant is responsible for the supervision, administrative management, and direction of dental assistants. The incumbent may be delegated full administrative and professional responsibility for planning and directing the dental assisting activities for the service or equivalent unit at an independent outpatient clinic. They have full supervisory responsibility over a section or equivalent work unit which would require three or more dental assistants. Typical duties include: making work assignments, monitoring of staff dental assistant clinical performance, conducting performance appraisals, and other clinical and administrative responsibilities as assigned by the Service Chief to ensure that the mission of the service and the medical center has been satisfied.
  • Preferred Experience: Certification in basic life support is highly desirable.
Grade Determinations: The full performance level of this vacancy is GS-8. The professional standards board will determine the step of the selected applicant.

References: References: VA Handbook 5005, Part II, Appendix G36.

Physical Requirements: Eligible applicants must be physically and mentally able to perform efficiently the essential functions of the position, with or without reasonable accommodation, without hazard to themselves or others. Depending on the essential duties of a specific position, usable vision, color vision, hearing, or speech may be required. However, in most cases, a specific physical condition or impairment will not automatically disqualify an applicant for appointment. The loss or impairment of a specific function may be compensated for by the satisfactory use of a prosthesis or mechanical aid.

Dental Assistant Requirements: Moderate lifting (15 - 44 pounds); Light carrying ( 15 pounds and under); Pushing (1 / 2 hour); Use of fingers; Both hands required; Standing (up to 8 hours); Corrected vision accepted; Hearing without aid.
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Contact Information
Contact Name:
Company Name: Veterans Affairs, Veterans Health Administration
Phone Number:
Fax Number:
Contact Email:ANN.CHILSON@VA.GOV
Website:http://www.ecentralmetrics.com/url/?u=652611021024%2D254&r=http%3A%2F%2Fwww%2Evacareers%2Eva%2Egov%2Fjob%2Dsearch%2Fjob%2Ddetail%2Easp%3Fjob%3D350173
Company Description:

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