**IMPORTANT NOTE: This is not an IT-type job, but more akin to those who have commercial project/ facilities management experience.
The purpose of this position is to lead individual, multi-disciplined facilities maintenance and real estate project solutions for clients, with direct accountability for project delivery.
Characteristics of responsible projects:
Duration: Short term (days to weeks)
Value: Typically < $200,000 USD
ESSENTIAL DUTIES AND RESPONSIBILITIES Oversees and/or coordinates maintenance/repair work performed by vendors and contractors performing building maintenance and landscaping and manages all facets of project management (budget, schedule, procurement, quality & risk) for individual small projects including planning, design, construction, and closeout.
•Responds to client inquiries and complaints. Ensures timely and quality delivery of service and projects.
•Interfaces directly with clients to define project requirements. Prepares scope of work, cost estimate & budget, work plan schedule & milestones, quality control, and risk identification.
•Identifies project delivery resources from pre-qualified lists; Conducts simple request for proposals; completes bid analysis with management support. Recommends resources to clients.
•Manages vendor relationships and ensures compliance with work order, billings, and safety processes. Reviews vendor invoices for accuracy and alignment with contract requirements.
•Implements communication plan for meetings and written reports/meeting minutes to keep client and project resources informed. Facilitates project meetings.
•Implements project documentation governance aligned with company and client requirements. Ensures project data integrity and documentation is accurate, timely and coordinated.
•Tracks progress of each project against goals, objectives, approved budgets, approved timelines. Reports status and variances. Creates action plans to meet objectives, budget and schedule.
•Implements change management routines to assess change requests, make recommendations, secure Client approvals, and issue change orders. Assesses change requests to determine impacts to scope, budget, schedule, quality and risk with management support.
•Implements standard risk management routines with management support, to identify project risks, develop risk mitigation and contingency plans, and implement action plans to reduce or eliminate project risks.
•Other duties as assigned.
•No formal supervisory responsibilities in this position.
•Manages 3rd party project delivery resources.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS/BEng/BArch) from College or University and/or equivalent related experience.
Prior Project Management experience is preferred.
CERTIFICATES and/or LICENSES
PMP (US and/or Canada) and LEED AP preferred.
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires intermediate analytical and quantitative skills.
OTHER SKILLS and ABILITIES
Intermediate skills with Microsoft Office Suite. Ability to read and understand architectural drawings. Working knowledge in MS Project is helpful. Knowledge of leases, contracts, and construction practices preferred.
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.