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Job Title: Business Initiatives Consultant 2 - Client Experience & Growth - Field Strategy, Communication & Execution
Company Name: Wells Fargo
Location: St. Louis, MO
Position Type: Full Time
Post Date: 12/14/2019
Expire Date: 02/03/2020
Job Categories: Banking, Computers, Software, Consulting Services, Finance/Economics, Financial Services, Information Technology, Insurance, Military, Warehousing, Executive Management
Job Description
Business Initiatives Consultant 2 - Client Experience & Growth - Field Strategy, Communication & Execution
Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wealth and Investment Management (WIM) businesses build enduring client relationships through sound, thoughtful and objective advice. We help our clients by developing individualized plans for everything from retirement goals to business succession planning, to family legacy intentions. Services include comprehensive planning and advice, investment management, brokerage, private banking, estate planning strategies, trust, and both individual and institutional retirement.

Responsible for leadership of cross functional/virtual teams to strategize, plan and execute a variety of programs, services and initiatives. Examples might include, but are not limited to: finance / operational / executive management review coordination, process improvement and redesign, change management initiatives, ongoing oversight of a leadership / diversity / recognition / Q12 or general program oversight. Provides leadership in the integration /implementation of programs/services/initiatives with cross functional business partners, recognizing the significance of competing priorities and strategies, and adjusting as necessary. Develops metrics and tracks/evaluates performance of programs, services and initiatives. Ensures plans/programs adhere to appropriate policies and regulations.

The Field Strategy, Communication & Execution team within Client Experience & Growth supports the department with developing, running and tracking its initiatives. The Field Strategy, Communication & Execution team is seeking an analyst to serve as a Business Initiatives Consultant.  This position will report to the manager of CE&G Data and Reporting. Primary responsibilities include:

  • Collecting and analyzing initiative results and trends for use in reports/presentations for the operating committee, channel leadership and internal management.  Ability to develop complex reports from various data points.  Providing strong leadership with partners and peers, including guidance and support for team members within Client Experience & Growth.
  • Leveraging data sources from across the firm, including the Brokerage Data Warehouse (BDW), Salesforce, and other sources, to develop databases and process automation needed to support analytics efforts
  • Leveraging a variety of tools to conduct reporting and analysis efforts (Excel, MS Access, etc.)
  • Managing data integrity to ensure accuracy and confidence in reporting
  • Consulting with key business partners to identify trends and changes in the business environment and identify new levers which impact success
  • Effectively communicate analysis results and recommended actions through written reports and presentations to senior leaders
  • Creating and maintaining policy and procedure documentation as well as appropriate technical and user documentation
  • Creating and updating a suite of daily, weekly, monthly and quarterly reports. Responsible for process improvements and redesigns related to teams reporting suite.
  • Will perform special projects as well as provide support to larger strategic initiatives directed by manager.
  • Partnering with Client Experience & Growth teams to ensure meets all reporting and data needs are met.

The Business Initiative Consultant will work with teams within Client Experience & Growth to help the teams create and deliver timely and impactful reporting. This reporting will include a combination of reports out to Client Experience & Growth leadership, to leaders within WFA and to other interested parties. In addition, the Consultant will be asked to perform ad hoc queries and analysis for Advisors and Managers within the Branch Network.

Required Qualifications

  • 6+ years of experience in one or a combination of the following: project management, implementation, or strategic planning

Desired Qualifications

  • Project management experience
  • Excellent verbal, written, and interpersonal communication skills
  • Experience in gathering, analyzing and interpreting large datasets
  • Good analytical skills including analyzing complex data
  • Good analytical skills with high attention to detail and accuracy
  • Advanced Microsoft Office (Word, Excel, and Outlook) skills
  • Knowledge and understanding of SQL or SAS
  • Microsoft Excel experience designing and running macros
  • Microsoft Excel spreadsheets experience importing, exporting, and manipulating data
  • Ability to analyze quantitative or qualitative data
  • Ability to take initiative and work independently with minimal supervision in a structured environment
  • Ability to negotiate, influence, and collaborate to build successful relationships
  • Ability to produce high level summary analysis reports in a meaningful and understandable format
  • Ability to work effectively in a team environment
  • Ability to interact with all levels of an organization
  • Ability to coordinate completion of multiple tasks and meet aggressive time frames
  • A BS/BA degree or higher

Street Address

MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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Company Name: Wells Fargo
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