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Job Title: Conference Services Coordinator, Corporate Hospitality
Company Name: CBRE
Location: Beaverton, OR
Position Type: Full Time
Post Date: 02/12/2020
Expire Date: 02/22/2020
Job Categories: Arts, Entertainment, and Media, Computers, Software, Finance/Economics, Hospitality/Tourism, Information Technology, Law Enforcement, and Security, Restaurant and Food Service
Job Description
Conference Services Coordinator, Corporate Hospitality


Designed to complement CBRE’s occupier and landlord service offerings, the Host mission is to create and scale people-led, technology-enabled services that increase individual well-being, personal productivity and organizational effectiveness. Put simply: our goal is to help people work smarter and delight in doing it.


In search of an enthusiastic, driven, and proven hospitality professional to serve as a key member of our conference services team on client site in the Portland area. The conference services team serves as the face of a broad and scalable service model, interfacing across the organization, and integrating with all other meeting & event services to ensure timely and seamless delivery of amazing outcomes.

Not your average front of house, the conference services program is all about supporting the varied world of events, responding to a wide variety of on-site requests, and creatively exceeding expectations. The graceful hosts of a dynamic environment, the conference services representatives will anticipate and tackle challenges before they arise to elevate the ability of individuals to deliver the experiences that move teams forward while bringing delight to the event space so that it is continues to be the preferred destination.


Actively engage with all who enter and depart the conference centers with a special emphasis on visitor care (including personal service to VIP and longstanding visitors).

Build relationships that enhance knowledge of employees and business (including name-knowing and professional connection-making) to enhance professional experience onsite. Tirelessly creating opportunities for you and others to find enjoyment in the minor and major workplace moments.

Proactively communicating through multiple channels to bring information to coworkers, vendors, and attendees before they have to ask. Communication and diligent preparation for all events, working with partners and ensuring value, impact, and mission alignment as well as execution without incident.


Actively responding to requests from the broader Meetings & Events team through a variety of channels, including EBMS (Event Business Management Software). Communicating with after-hours staff to help resolve any issues that may arise, as appropriate.

Utilizing computer skills to create high quality graphic and text presentations often under tight timeframes. Interpreting needs, producing effective presentation layout, and organizing final documents.

Utilizing Outlook, Excel, Word, and PowerPoint to clarify, collaborate and complete a broad range of requests for meeting and event related collateral. Preparing special reports requiring the selection of relevant information from a variety of sources.

Updating Event Orders to accurately reflect costs and charges incurred through the process of meeting support requests as needed. Creating and updating departmental invoices to track and communicate charges and costs.

Maintaining the welcome desk and equipment and reporting on materials needs and requirements as established by CBRE leadership. Actively applying standards of service to meet and exceed expectations and tirelessly seeking opportunities to improve efficiencies and outcomes.


Making connections to support all who enter the workplace and tirelessly seeking new ways to surpass employee expectations of how the workplace can support them. Studied and intuitive anticipation of attendee and team needs, coupled with a pro-active approach to supporting seamless experiences across both internal and external platforms.

Building community from the inside out and proactively engaging with the broader organization to make the workplace THE place for employees to connect and grow. Keeping a finger on the pulse of the local culture and establishing relationships with local hot-spots and vendors to provide information for a broad range of visitors and employees.


No formal supervisory responsibilities in this position.


HS Diploma or GED required and a minimum of 1 - 2 years of related work experience. Working in hospitality or a similar service field for two years or more strongly preferred.

Partnering with facilities, food services, security, technology leaders, and other service teams across the organization.

Exceeding expectations for high-profile events, including under pressure proving that expectations are meant to be exceeded.

Exercising personal growth and leadership, written/verbal communication and interpersonal skills. Stewarding financial resources and reporting on budgets, as requested.

Fueling curiosity towards the benefits of proven client outcomes. Seeking and enjoying the best life has to offer you and all around you.

Using standard and advanced software systems and social media platforms

Physical Aspects of Position (include but are not limited to):

Frequent standing, walking, lifting, pushing, pulling packages weighing up to 25lbs.

Must have flexibility to work varied shifts that:

Range from 5:00AM to 12:00AM, Monday thru Sunday, schedule is released every Thursday.


1. Complete at a satisfactory level all required and assigned HSE training
2. Follow all activity policies and procedures, including all HSE related requirements at all times
3. Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.
4. Report any condition which you feel could result in an accident or injury and / or stop work if required


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Contact Information
Company Name: CBRE
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