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Job Title: Business Support Consultant 3 - Incentive Management
Company Name: Wells Fargo
Location: West Des Moines, IA
Position Type: Full Time
Post Date: 01/25/2020
Expire Date: 03/01/2020
Job Categories: Administrative and Support Services, Banking, Consulting Services, Finance/Economics, Financial Services, Human Resources, Information Technology, Insurance, Military, Executive Management, Research & Development
Job Description
Business Support Consultant 3 - Incentive Management
Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Human Resources develops and implements our “team members, candidates, and operational” strategies to support Wells Fargo’s business objectives. This group manages compensation and benefits, human resource service centers, systems and payroll, team member relations and assistance, talent management, learning and development, and recruiting. We work together as One HR to make Wells Fargo an employer of choice.   Our foundational success is based on the ability to operate efficiently, attract, retain, develop HR team members, strengthen controls, and scale technology infrastructure.

Incentive Management Center of Excellence (IM COE) is responsible for effectively processing incentive plan results, ensuring calculations are correct, inquiries receive timely response, and on time payouts to payroll.  IM COE strengthens our governance and control standards around incentive payouts and our analytics capabilities to evaluate incentive plan performance and effectiveness.  We strive to provide strong support throughout the lifecycle of the plan year as well as transparency, simplification and equal treatment not only in the plans we support as well as to the entire Wells Fargo enterprise.

As a Business Support Consultant, your primary responsibility will be for the administration and support of incentive plans within Wells Fargo Equipment Finance. 


  • Serve as an end to end incentive process lead, executing the incentive design process in partnership with Compensation and line of business (LOB) leadership
  • Day to day incentive plan management including incentive pay validation & calculations, plan reporting, modeling & analyses, system plan implementation (CRs, UAT), procedures & documentation and plan inquiries
  • Utilizes thorough knowledge of the incentive plan management to support strategic initiatives for the business
  • Presents to executive management on business performance and recommends strategies to implement changes and improvements related to incentive management
  • Consults with management and business partners on matters of significance regarding strategic approaches, effectiveness of support function, and business performance and improvement opportunities for the applicable business functions. Such consultation includes discussion of alternatives and implications


  • Based on the volume of applications received, this job posting may be removed prior to the indicated close date.   If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.
  • Initial contact with you will be made via e-mail. Please check your e-mail regularly for updates.
  • In your profile ensure that your email address is valid and updated to an address that can receive external emails outside of the banking network and is a different email address than the one you originally used when you joined Wells Fargo


Charlotte, NC; Des Moines, IA; Minneapolis, MN; Open to locations across the Wells Fargo footprint;
Telecommute available


Required Qualifications

  • 6+ years of experience in one or a combination of the following: administrative support, project management, implementation, business operations or strategic planning demonstrated through work or military experience

Desired Qualifications

  • Experience with variable and incentive compensation
  • Experience working with transaction-based incentive compensation plans
  • Incentive plan design, implementation, and governance experience, preferably in the financial services industry
  • Ability to quickly learn business operations and processes
  • Experience building partnerships and consulting effectively with leadership
  • Ability to interact effectively and confidently with senior management
  • Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access) skills
  • Outstanding problem solving and decision making skills
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to work independently
  • Ability to create and improve process through strategic thinking
  • Ability to identify key issues, involve affected parties, design solutions, obtain buy-in, and communicate effectively through resolution
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations
  • Knowledge and understanding of regulatory compliance requirements surrounding incentive compensation and risk management


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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Company Name: Wells Fargo
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