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Job Title: Business Liaison Manager 3 - Retail Fulfillment/Home Equity/Assumptions Vendor Risk Management and Record Coordination Leader
Company Name: Wells Fargo
Location: West Des Moines, IA
Position Type: Full Time
Post Date: 01/25/2020
Expire Date: 03/04/2020
Job Categories: Banking, Finance/Economics, Financial Services, Information Technology, Insurance, Military, Retail/Wholesale, Executive Management, Franchising
Job Description
Business Liaison Manager 3 - Retail Fulfillment/Home Equity/Assumptions Vendor Risk Management and Record Coordination Leader
Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Consumer Banking is an industry leader in supporting homeowners and consumers, in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We’ve built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed.

This Business Liaison Manager 3 position serves as a contributor to the Third Party Control strategy for how risk is managed across Home Lending lines of business (LoB). This role is responsible for collaborating extensively with the Home Lending business teams and across risk platforms in order to effectively reduce or eliminate risk resulting from service provider engagements and relationships. A key aspect of the role is to identify inherent and emerging high-risk activities associated with third party service providers, effective reporting, escalation, and remediation of risk owned by the businesses. Role is also key in providing support to the Retail Fulfillment/Home Equity/Assumptions Teams on new vendor engagements to meet business needs. Provides strong oversight of vendor performance to ensure no negative impact to customers or team. Serves as Record Coordinator for the Retail FFMT/HE/Assumptions Teams.

The Business Liaison Manger 3 manages a team of liaisons to ensure successful planning, integration, impasse resolution, and measurement of operations that are moderately complex and strategic. Manages problems and opportunities that typically arise within a single business group. Oversees operations impacting a single business group or manages a moderate portion of an organization. Provides guidance regarding strategy, operations, and financial management. Interacts frequently with senior and occasionally executive management to influence, optimize, and negotiate.

As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

  • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
  • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

Please Note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.



Required Qualifications

  • 8+ years of experience in one or a combination of the following: business operations, implementation, or strategic planning
  • 2+ years of management experience



Desired Qualifications

  • Ability to work across multiple lines of business leading large scale initiatives
  • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
  • Excellent verbal, written, and interpersonal communication skills
  • Experience communicating and presenting complex information to multiple levels of the organization
  • Strong relationship management skills
  • Knowledge and understanding of strategic planning and execution
  • Strategic planning experience in translating leadership vision into executable strategies and initiatives
  • Knowledge and understanding of underwriting or risk management



Job Expectations

  • This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.
  • Ability to travel up to 25% of the time



Street Address

MN-Shoreview: 1801 Parkview Dr - Shoreview, MN
MN-Minneapolis: 2701 Wells Fargo Way - Minneapolis, MN
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
AZ-Tempe: 1150 W Washington St - Tempe, AZ
CO-Englewood: 9780 S Meridian Blvd - Englewood, CO



Disclaimer


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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Company Name: Wells Fargo
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