Job Title: Teller Military Veteran Student - Full Time
Banking, Customer Service and Call Center, Finance/Economics, Financial Services, Human Resources, Information Technology, Insurance, Military, Franchising
Teller Military Veteran Student - Full Time Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.Â In order to receive text message invitations, your profile must include a mobile phone number designated as âPersonal Cellâ or âCellularâ in the contact information of your application.
At Wells Fargo, we want to satisfy our customersâ financial needs and help them succeed financially. Weâre looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youâll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Consumer Banking is an industry leader in supporting homeowners and consumers in addition to operating one of the most extensive banking franchises in the country.Â We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams.Â Weâve built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed.
The Veteran Student Teller program is designed to provide and support opportunities for veterans to gain financial services industry experience while attending school. Assists customers by providing exceptional customer service and efficiently processing their transactions within established guidelines. Engages in conversation with customers to ask questions, build relationships, and proactively help to meet their financial needs which may include introductions to other Wells Fargo team members or informing customers of digital options (as appropriate). Follows policies and procedures to minimize risk. Additional duties may also include: maintaining a cash drawer, assisting with safe deposit boxes, merchant/cash vault operations, ATM processing, bonds, coupons, foreign currency, and night drop.
1+ year of experience interacting with people, demonstrated through work, military, or education
Military experience (transitioning military service member, reserve military service member or a veteran) and currently enrolled in a college or university program
Customer service focus with experience handling complex transactions across multiple systems
Ability to influence, educate, and connect customers to technology
Ability to interact with integrity and professionalism with customers and team members
Ability to meet or exceed performance objectives
Experience working with others on a team to meet customer needs
Cash handling experience
Ability to follow policies, procedures, and regulations
Well-organized, independent and able to prioritize in a fast paced environment
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions
Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Ability to stand for extended periods of time
Ability to work weekends and holidays as needed or scheduled
AZ-Phoenix: 5840 W Thomas Road - Phoenix, AZ AZ-PHX-Central Phoenix: 5815 N 19th Ave - Phoenix, AZ AZ-PHX-West Phoenix: 3540 W Glendale Ave - Phoenix, AZ AZ-PHX-Southwest Phoenix: 3450 W Polk - Phoenix, AZ AZ-Laveen: 5160 W Baseline Rd - Laveen, AZ AZ-PHX-South Phoenix: 2010 W Baseline Rd - Phoenix, AZ AZ-PHX-South Phoenix: 4501 S Central Ave - Phoenix, AZ AZ-Phoenix: 5102 W Indian School Road - Phoenix, AZ AZ-PHX-Southwest Phoenix: 2250 E Baseline Rd - Phoenix, AZ
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.