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Job Title: Systems Support Consultant 6
Company Name: Wells Fargo
Location: Boston, MA
Position Type: Full Time
Post Date: 02/15/2020
Expire Date: 03/31/2020
Job Categories: Banking, Computers, Software, Customer Service and Call Center, Finance/Economics, Financial Services, Information Technology, Installation, Maintenance, and Repair, Insurance, Internet/E-Commerce, Law Enforcement, and Security, Military, Quality Control, Research & Development, Web Technology
Job Description
Systems Support Consultant 6
Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo’s more than 70 million global customers.

The Wells Fargo Information Security (IS) Security Code Review (SCR) team identifies security vulnerabilities in software applications that are used by Wells Fargo. The SCR team use Static Analysis Security Testing (SAST) tools to quickly analyze application source code for a number of security issues. SCR is looking for a talented individual with technical analysis skills and a customer-centric attitude.

The candidate will provide technical support and maintenance, focusing on the systems, middleware, applications, and automation needs of the SCR team. They will assist the team in supporting Windows servers, middleware, applications, performing off-hours implementation tasks, and providing on-call support duties. Technical tasks include software installation and upgrades, applying patches, supporting formal change management processes, supporting business continuity testing/simulations, managing access requests, applying configuration changes, and other system support duties as required.

Location: 2600 S Price Rd Chandler, AZ & 255 2nd Ave S Minneapolis MN are the preferred locations; other Wells Fargo Major Hub Locations may be considered.

Required Qualifications

  • 7+ years of systems support analysis experience
  • 4+ years of MS SQL server experience
  • 4 + years of Networking experience
  • 3 + years of experience with Windows server operating systems
  • 2+ years of IIS experience
  • 2+ years of web applications experience
  • 1+ year of Tomcat development or implementation experience
  • 1+ year of Linux experience

Desired Qualifications

  • Excellent verbal, written, and interpersonal communication skills
  • Advanced problem solving and technical troubleshooting capabilities
  • Strong analytical skills with high attention to detail and accuracy
  • Information security experience
  • Knowledge and understanding of technology support: administering a Windows server environment
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
  • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
  • Knowledge and understanding of information security principles, policies, and procedures
  • Experience working in a large enterprise environment
  • Ability to translate and present complex technical data across technical and non-technical groups
  • Strong organizational, multi-tasking, and prioritizing skills
  • Knowledge and understanding of banking or financial services industry
  • Knowledge and understanding of Access Request Tool (ART)
  • Knowledge and understanding of IAM (Identity and Access Management)
  • PAC2000 experience
  • A BS/BA degree or higher in information technology
  • A BS/BA degree or higher in engineering

Other Desired Qualifications
  • Strong team or technical leadership experience
  • Ability to interact effectively at varying levels of the business and technical organizations; including management
  • Experience configuration and support experience with SQL Server databases and SSRS.
  • SQL Server Reporting Services (SSRS) experience
  • Networking experience including (but not limited to); local area networks (LAN), internet protocol (IP), Active Directory, and/or firewalls.
  • Jenkins experience
  • Experience with HPE Fortify
  • Linux server administration with expertise in installation, configuration, tuning, and deploying applications
  • Knowledge of general security concepts (authentication, authorization, encryption, digital signatures), PKI concepts, and SSL
  • Experience with performance testing, monitoring, and tuning
  • SSL certificate management and installation (Venafi)
  • HPSA tool for software deployment and patching
  • Experience supporting an enterprise-level environment

Street Address

AZ-Chandler: 2600 S Price Rd - Chandler, AZ
MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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Company Name: Wells Fargo
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