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Featured Employers
Senior Software Engineer, Big Data
Company: Five9
Location: San Ramon, CA
Employment Type: Full Time
Date Posted: 10/26/2020
Expire Date: 12/25/2020
Job Categories: Engineering
Job Description
Senior Software Engineer, Big Data
Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center software that is reliable, secure, compliant and scalable, which is designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.

Our innovative Product Development team is actively looking for a talented Senior Software Engineer. In this role, you will be building Five9s next generation, cutting-edge contact center platform. The primary focus will be on digital channels including social media, messaging, and email. An ideal candidate for us is an experienced engineer who is passionate about building high performance web platforms and applications, a brilliant problem solver and a creative self-starter.

Key Responsibilities:
Be part of an agile team to develop a scalable, highly available public cloud application, preferably Google Cloud Platform
Participate and contribute to requirements analysis and grooming
Understand performance and scalability principles and apply when developing software
End-to-end feature development from UI implementation all the way through the middleware and backend platform
Document and communicate clearly of architecture and implementation solutions
Work closely with product managers, testers and application architects
Troubleshoot and support current platform in production

Required Skills & Experience/Qualifications:
B.S. in Computer Science or equivalent work experience, M.S. degree preferred
5+ years of software engineering experience with Java
Experience with large data sets and distributed computing
Hands-on experience with open source software platforms and languages (e.g. Java/Scala, Python)
Hands-on experience with cloud computing infrastructure
Experience with messaging and streaming platforms (Kafka/RabbitMQ/JMS/etc.)
Self-starter, fast learner, and the ability to work in a fast-paced environment
Knowledge of NoSQL platforms (e.g. key-value stores)
Hands-on experience with the Hadoop stack (e.g. MapReduce, Sqoop, Pig, Hive, HBase, Flume), Flink, Spark and other Big Data frameworks
Strong communication skills, both verbal and written

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

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Our headquarters are located in the beautiful Bishop Ranch Business Park in San Ramon, CA.
Contact Information
Company Name: Five9
Company Description:
Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences. For more information visit www.five9.com.
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