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Company: Veterans Affairs, Veterans Health Administration
Location: Roseburg, OR
Employment Type: Full-Time
Date Posted: 09/23/2020
Expire Date: 10/28/2020
Job Categories: Computers, Software, Customer Service and Call Center, Healthcare, Practitioner and Technician, Information Technology, Restaurant and Food Service, Executive Management, Medical, Nonprofit and Volunteer Services, Energy / Utilities
To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Specialized Experience: One year of specialized experience (equivalent to the GS-04 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: experience working as a Dietetic Technician, Dietary Manager, Diet Clerk, Dietary Aide, or similar position within a hospital or nursing home setting; working as part of a team, displaying excellent customer service in person, on the phone, and through written communication; utilizing computer programs including diet office software, electronic health records, Microsoft Office computer software including Outlook email, Excel, Word, and Power Point; ability to organize and produce assigned work while under considerable pressure without halting or interrupting the operation; knowledge of therapeutic diet orders and food preparation, service and delivery processes; knowledge of food service, food production operations and clinical nutrition.
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successful completion of a full 4-year course of study leading to a bachelor's degree, with major study or at least 24 semester hours in subjects directly related to the position.
Combination: Applicants may also combine education and experience to qualify at this level. For GS-5 level positions, only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-5. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position. A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
You will be rated on the following Competencies for this position: Customer Service Food Service Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.