Company: Nestle Location: Oakland, CA Employment Type: Full Time Date Posted: 01/23/2021 Expire Date: 02/04/2021 Job Categories:
Customer Service and Call Center, Healthcare, Practitioner and Technician, Information Technology, Insurance, Retail/Wholesale, Medical
Water Cooler Service Technician
As the nation’s leading bottled water company, Nestle Waters North America is dedicated to providing customers with healthy hydration options. Alongside that, we’re also committed to developing our people – enabling them to make the most of the many elements that help them to succeed.
Nestle Waters consists of four business units: Corporate, Retail, Supply Chain and ReadyRefresh by Nestle. Whichever one of these areas you choose to join, you’ll find yourself collaborating with a highly talented team on work that’s challenging, engaging and incredibly rewarding. You’ll be an essential element of our success: trusted, empowered and supported to make a lasting impact on the very future of our business. It’s a chance to use your knowledge, skills and experience to shine brightly and achieve your ambitions – all while delivering healthy hydration to millions of customers.
ReadyRefresh offers a professional dispenser cleaning service for rented and customer-owned dispensers in homes and offices. This service ensures great tasting bottled water by maintaining optimal hygiene of the dispenser. Pro-Clean service adds value and improves the ReadyRefresh customer experience. Pro-Clean Water Cooler Service Technicians provide professional dispenser cleaning services to all routed customers each day. On average 10-15 Pro-Clean activities are executed on location in both commercial and residential accounts.
Desired candidates should have the ability to follow strict quality process requirements and demonstrate strong customer interaction skills. Pro-Clean Technicians provide service in a safe and productive manner. This includes offering additional products and services, meeting pre-established productivity targets and executing other duties as assigned (ex. pick-up, exchange or removal of equipment).
Reporting Location: Livermore, CA
Schedule: Monday- Friday first shift, start time between 6-7 AM
Compensation: $18.50 per hour (overtime after 40 hours) paid bi-weekly
Excellent Nestle Waters North America Benefits: Medical, dental, vision, prescription, life insurance, short-term and long term disability, 401(k) with company match, profit sharing, tuition reimbursement, paid vacation, paid time off and much more!
What you'll do daily: • Clean and service bottled water coolers • Troubleshoot or replace bottled water coolers • Provide excellent customer service • Learn and complete daily route
Qualifications & Requirements
What does that mean to you and what will you need? • You will need strong customer service skills • You will be providing sanitization service for water dispensing coolers • You will introduce additional product and services to your clients • You must have the ability to learn our software, handheld systems • You must have the ability to learn our preventative maintenance procedures • You must be able to work both independently and as part of a team
Other important stuff to know: • A clean driving record means - in the last 3 years, that you’ve only had 1 license, no driving-related suspension, revocation or cancellation, no disqualifying offenses, no more than 2 moving violations and no reckless driving incidents and in the last 7 years, no major driving offenses including DUI/DWI, refusal to test, leaving the scene, driving a commercial vehicle without a CDL, or at-fault fatal accident. • Must be 21 years of age or older (DOT requirement)
To our veterans and separated service members: you are at the forefront of our minds as we recruit top talent to join Nestlé. The skills that you have gained while serving our country, such as adaptability, agility, and leadership, are aligned with the skills that we look for when we think about what success looks like at Nestle. We hope that you will consider sharing in our mission and purpose to enhance quality of life and contribute to a healthier future.
Nestlé Waters North America is the nation’s leading bottled water company. Our water brands include Poland Spring, Arrowhead, Ozarka, Deer Park, Zephyrhills and Ice Mountain, Nestlé Pure Life, S. Pellegrino, Perrier and Acqua Panna. We’re passionate about creating shared value for society in all kinds of ways: from providing careers and benefits to communities where we operate to environmental stewardship most notably responsible water management, lightweight packaging and advancing recycling in America. As a valuable part of our team, you’ll receive a competitive total rewards package something that will provide you with the support you need to thrive both inside and outside of work. It’s not just the work that you’ll find fulfilling here though. As you build a career with us, you’ll receive exactly the kind of benefits you’d expect from a leading name in healthy hydration. The only question is, what elements will help you succeed at Nestlé Waters?
The Nestlé Companies are equal employment and affirmative action employers and looking for diversity in qualified candidates for employment. Applicants with criminal histories are welcome to apply.