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Director, Operations
Company: Thermo Fisher Scientific
Location: Santa Clara, CA
Employment Type: Full Time
Date Posted: 11/25/2020
Expire Date: 01/24/2021
Job Categories: Biotechnology and Pharmaceutical, Healthcare, Practitioner and Technician, Human Resources, Information Technology, Manufacturing and Production, Purchasing, Research & Development, Medical, Environmental
Job Description
Director, Operations


Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 75,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com.


The Director, Operations , Bioprocess Equipment and Automation is part of the BioProduction Division, which is one of the fastest growing businesses in the company, supporting developers and manufacturers of biological-based therapeutics and vaccines. With our portfolio of best-in-class products that span the bioprocessing workflow from discovery through large-scale commercial production, our business is driving performance in bioprocessing through collaboration with our customers.


This position has the overall operations responsibility for the Bioprocess Equipment & Automation site located at Santa Clara, CA. This includes direct responsibility for the functions of: Operations & Manufacturing Engineering with shared (Indirect) responsibility for Health Safety & Environment, and PPI (Practical Process Improvement), Supply Chain and Distribution. The position will work very closely with the commercial operations team and their respective reporting functions. The span of control is from direct reporting staff as well as broad control over entire site ~150 employees located in Santa Clara, CA.

This position is responsible for managing the successful manufacturing and delivery of Bioproduction control systems to Thermo Fisher Scientific’s customers in the Bio Processing Production industry. The manufacture of these products must be in accordance with all regulatory requirements such as cGMPs, ISO, or other requirements as necessary.

The main goal of this position is to ensure that Thermo Fisher Scientific’s customers receive the highest quality products, on time, and in a responsive, efficient manner. To achieve this it requires a highly motivated workforce which pays strict attention to detail, can identify, develop and implement robust harmonized processes and procedures along with methods to ensure procedural compliance. The successful candidate must be able to create and maintain a culture demonstrated by every employee, every day which shows a stringent commitment to quality, assurance of supply to customers, service, safety, self-motivation, and a dedication to continuous improvement.

Key Responsibilities:

  • Manage all costs of production to meet and exceed targeted goals for labor, material and overhead costs. Make decisions around site discretionary spending which will meet or exceed AOP and business needs.
  • Develop and manage an operational strategy which is aligned with, and achieves, overall long term Thermo Fisher Scientific BPD business goals.
  • Plan and direct operational activities of the site to achieve shorter term business targets as well as benchmark performance in the areas of quality, delivery and cost.
  • Create a long term vision and plan to achieve that vision, communicate the vision and ensure staff alignment to work towards that vision
  • Act as a champion for the implementation of PPI (Practical Process Improvement) and PPI Lean Enterprise.
  • Develop and maintain a positive reputation in the market with customers, commercial team, suppliers, partners, local community, and regulatory/official bodies.
  • Actively manage both internal and external communications with employees, other levels of management within the company, customers and the community
  • Report Site performance, including scorecard metrics, to all company stakeholders
  • Manage and streamline demo process for the business.
  • Ultimate responsibility for Site Health, Safety, Regulatory & Environmental Compliance


  • Bachelor's degree in related discipline and/or equivalent experience. Master’s Degree preferred
  • 7+ years of career progression in a high-velocity manufacturing business, cGMP environment preferred
  • Lean and/or Six-Sigma Experience
  • Electro-mechanical comprehension sufficient
  • Preferred experience with higher level data systems in bioprocessing such as control systems, MES, ERP, historians, and advanced data analytics.
  • Industry experience in BioProduction or Medical Device is preferred
  • Experience in managing Project based Operations
  • Exceptional people management skills, collaborator & Influencer
  • Exceptional verbal and written communication skills
  • Demonstrable leadership skills and qualities
  • Absolute integrity and transparency
  • Ability to instill confidence within staff, Thermo Fisher Scientific and customers
  • Working knowledge and proficiency of MS office products
  • Oracle experience preferred

At Thermo Fisher Scientific, each one of our 75,000 extraordinary minds have a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Contact Information
Company Name: Thermo Fisher Scientific
Website: https://thermofisher.contacthr.com/...
Company Description:

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