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Client Services Coordinator
Company: CBRE
Location: Chicago, IL
Employment Type: Full Time
Date Posted: 10/26/2021
Expire Date: 11/25/2021
Job Categories: Accounting/Auditing, Administrative and Support Services, Advertising/Marketing/Public Relations, Finance/Economics, Financial Services, Human Resources, Internet/E-Commerce, Real Estate, Sales, Quality Control, Research & Development, Web Technology, Energy / Utilities
Job Description
Client Services Coordinator
JOB SUMMARY  

CBRE is the world's largest commercial real estate services firm and the #122 company on the Fortune 500.  We are looking for a Client Services Coordinator to join our team in Chicago.  Provides general administrative support to an office or group of sales professionals. Responsible for preparing proposal, presentation and communication materials. Coordinates the distribution of internal and external marketing information.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

Assisting brokers with all administrative needs such as phone calls, scheduling and managing calendars, organizing folders and any documentation, completing expense reports, assisting with printing, binding and scanning docs.

Gathers supporting documentation to complete voucher forms and process Brokers' commission payments while abiding by company accounting policies as well as local and national laws.  Proficient in Excel is preferred.

Maintains CBRE brand, product, office and client messaging and consistency by applying templates to produce marketing materials including flyers, proposals, tour books, maps, floor plans and qualification packages.

Reviews marketing material specifications and acts as point of contact and liaison with centralized marketing team.

Coordinates on/offsite meetings and conferences. Schedule appointments, keep calendars and arrange travel itineraries and meeting room reservations.

Updates and maintains various information databases. Generates standard and ad hoc reports as required and assist with website updates (as needed).

May coordinate advertising schedules and placement with local centralized marketing group.

Tracks, collates and maintains inventory of marketing materials.

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES  

No formal supervisory responsibilities in this position.

QUALIFICATIONS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE  

Associate's degree (A.A.) or equivalent from 2-year college required. Experience providing administrative support to multiple or team of professionals; ability to determine and respond to conflicting priorities preferred. Real Estate industry experience preferred.

CERTIFICATES and/or LICENSES  

None.

COMMUNICATION SKILLS  

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, coworkers and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.

FINANCIAL KNOWLEDGE  

Ability to calculate intermediate figures such as percentages, discounts and/or commissions, preferred. Conducts basic financial analysis. Comfortable in Excel.

REASONING ABILITY  

Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. 

OTHER SKILLS and ABILITIES  

Advanced skills with Microsoft Office Suite and internet research skills. Ability to manipulate basic templates in Power Point and/or InDesign, Photoshop and Illustrator preferred. 

SCOPE OF RESPONSIBILITY  

Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause negative impact to internal and external clients.


CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

Contact Information
Contact Name:
Company Name: CBRE
Contact Email:
Website: https://careers.cbre.com/en_US/care...
Company Description:

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