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Featured Employers
HR Specialist
Company: PetSmart
Location: Phoenix, AZ
Employment Type: Full Time
Date Posted: 10/09/2021
Expire Date: 01/26/2022
Job Categories: Customer Service and Call Center, Healthcare, Other, Human Resources, Information Technology, Research & Development, Medical, Nonprofit and Volunteer Services
Job Description
HR Specialist
About the Team

Our Human Resources team defies all conventional expectations and is a business-connected solutions provider. The work we do directly aligns with the company’s core areas of focus, and we ensure that associates and leaders are ready to support those strategic objectives.  Our HR team is comprised of different departments, including Talent Acquisition, HR business partners, Learning & Development, Compensation & Benefits, and Shared Services. We enable meaningful careers for all and build our Associate Workplace Experience!


About the Job

SUMMARY

This position is an integral part of the Home Office SRC HR team and acts as the face of HR to associates. This includes investigating and responding to questions and resolving issues in a confidential, accurate and timely manner. This position is responsible for providing administrative and analytical support to key HR processes including, but not limited to, weekly payroll processing, timekeeping, attendance, recruiting activities, turnover management, and new hire paperwork. This position also supports the SRC leadership team through development, associate relations, and interviewing.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for preparing metrics, monitoring trends and reporting specific to the SRC, including but not limited to attendance, hiring, Leave of Absence and ad hoc reporting.
  • Collaborate with SRC hiring team to develop and maintain interview strategies.
  • Assist business with hiring efforts based on workforce planning.
  • Interacts with associates on all shifts to answer general employment and HR related questions in a friendly, helpful and knowledgeable manner.
  • Conducts investigations and manages associate relations matters with supervision from HR leadership. Handles situations with sensitive information.
  • Supports training and development for positions up to Supervisor-level, including co-facilitating sessions.
  • Supports every day performance management processes and talent conversations.
  • Supports unemployment claim process by pulling together necessary information and working with SRC leadership on responses.
  • May need to provide cover for weekends and/or evenings, requiring flexible work hours as needed.

 

EDUCATION and/or EXPERIENCE

  • High School diploma or equivalent required.
  • 3+ years’ experience administrative or customer-facing experience required, or equivalent combination of education and experience. Human Resource generalist or call center experience is preferred.
  • Requires effective communication skills and performs work with confidentiality in mind.
  • Strong human relations skills to build positive relationships within the SRC and across the company.
  • Listens attentively and responds in a sensitive and appropriate manner, treating all with respect and dignity.
  • Ability to exercise independent judgment
  • Strong organization and accurate data entry skills.
  • Ability to prioritize work in fast paced work environment.
  • Must be able to work on a team as well as independently.

 

SUPERVISORY RESPONSIBILITY

  • None

 

TECHNICAL SKILLS 

  • Proficiency in Microsoft Outlook, Word, Excel, and other systems.
  • Data entry skills.

 

CERTIFICATES, LICENSES, REGISTRATIONS

  • None

About the Culture

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!
  • A work-life balance and family events such as movie nights, art events and holiday festivals
  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
  • “Sit & Stay” Café serving fresh breakfast and lunch options
  • Starbucks cart—productivity at its finest!
  • “Lil’ Paws” learning center and onsite daycare facility
  • Volunteer events with PetSmart Charities
  • Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/
  • Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/
  • Explore PetSmart Benefits here: https://benefits.petsmart.com/
Contact Information
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