Since 1850, American Express has worked to make a difference in our customers' lives in ways that matter most to them.
Since our earliest days, we’ve strived to find new ways to enrich our customers’ lives, have their backs and provide our special brand of service, in ways both big and small. Even as our business transformed – from freight forwarding to travel to cards to innovative digital products and services – one thing has remained constant: our unwavering commitment to earn our customers’ loyalty for the long haul. That standard of excellence guides us today. We promise to understand, respect and back our customers, and help them on their personal journeys. Because when our customers thrive, so do we.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
INCLUSION AND DIVERSITY
LEARN HOW WE BRING TOGETHER UNIQUE PERSPECTIVES, BACKGROUNDS AND EXPERIENCES TO SERVE OUR CUSTOMERS AND COMMUNITIES
We are committed to making sure our colleagues are as diverse as our customers and communities. We value and embrace differences and believe unique perspectives, backgrounds and experiences are critical to our success. By fostering an inclusive culture, we maintain an environment where all colleagues are engaged, have a voice and can thrive. We want to ensure that American Express continues to be a global leader in inclusivity and a company where being yourself matters.
We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.
WE WIN AS A TEAM
We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.
WE DO WHAT’S RIGHT
Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.
