Administrative and Support Services Customer Service and Call Center Quality Control
Benefits:
Location:
Hershey, PA
Relocation:
Job Description:
Qualifications:
High School Diploma or equivalent required.
A minimum of 3 years of experience in an administrative support position with a heavy emphasis on facilities & compliance inspections.
Valid PA driver’s license in good standing.
Certification as a Certified Administrative Professional (CAP) is desirable.
Skilled in utilization of Microsoft Suite – particularly advanced utilization of creating and managing Excel reports and PowerPoint presentations; MOS Certification a plus.
Proficient in troubleshooting computer systems.
Exceptional interpersonal skills, including verbal and written capabilities.
Skilled in providing high quality customer service and in collaborating with others.
Proficient in time management and self-managing one’s responsibilities with multiple competing demands & projects.
Candidates should be willing to actively engage with students on a regular basis.
Must demonstrate a high degree of integrity as all MHS staff are considered role models for MHS students.