At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
The Customer Engagement Specialist manages regional account relationships for Motorola Solutions, providing dedicated support within assigned territories. By strategically partnering with Field Sellers, this role focuses on capturing and increasing sales through a mix of account management and run-rate opportunities.
Job Description
The Customer Engagement Specialist manages an assigned territory, partnering with Motorola Solutions field sellers to support daily activities for targeted regional accounts. This role focuses on cultivating strong relationships with new and existing customers while applying a deep understanding of territory-specific pricing strategies to drive results.
Key Responsibilities
Pipeline Development: Build and maintain a robust opportunity pipeline by executing follow-ups on data-driven marketing campaigns.
CRM Management: Utilize Salesforce to track all support interactions with Account Executives and field team members, ensuring data integrity.
Performance Metrics: Consistently achieve daily, weekly, and monthly activity targets and CRM performance KPIs.
Customer Engagement: Participate in—and occasionally lead—customer meetings to advance the sales cycle.
Strategic Alignment: Collaborate with the broader sales organization to contribute to overall company revenue goals.
Travel: Travel as required to support territory needs (approximately 10%).
Qualifications & Skills
Sales Expertise: Proven track record of sales achievement, ideally in a high-energy, phone-based environment.
Technical Proficiency: Skilled in Windows or Google-based applications; experience with Salesforce.com is preferred.
Industry Knowledge: Prior experience in technology sales is a significant plus.
Target Base Salary Range: $48,000 - $52,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
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Basic Requirements
Bachelors degree
OR 2+ years fields sales or inside sales experience required
Travel Requirements
Under 10%
Relocation Provided
None
Position Type
New Grad
Referral Payment Plan
Yes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Company Description:
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
