Job Title: Patient Representative III
Job Type: Full Time Salary:
Job Categories: Other / General
Benefits:
Location: Cincinnati, OH Relocation:
Job Description:

In this role, you'll support a team of three surgeons operating across three surgical sites. You will be responsible for timely and accurate surgical scheduling and pre-authorizations.

JOB RESPONSIBILITIES

  • Safety -Ensures patient safety by identifying the correct patient. identifying special needs and preparing isolation precautions for patients who have Infectious Disease indicators. Escalate potential safety concerns regarding patient identity and other safety risks.

  • Revenue Cycle Support - Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information, and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system. Identify and resolve data and insurance coverage errors and trends.

  • Customer Service -Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling across multiple divisions. Investigates and resolves customer requests, questions or problems, according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.

  • Compliance -Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH). Escalate compliance concerns and offer resolutions to management.

  • HIPAA/Confidentiality -Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of the position. Provide coaching on HIPAA/Confidentiality concerns, escalating concerns and potential resolutions to management.

JOB QUALIFICATIONS

  • High school diploma or equivalent

  • 3+ years of work experience in a related job discipline

  • Surgical scheduling experience preferred


Primary Location

Burnet Campus


Schedule

Full time


Shift

Day (United States of America)


Department

Adolescent Gynecology


Employee Status

Regular


FTE

1


Weekly Hours

40


*Expected Starting Pay Range

*Annualized pay may vary based on FTE status

$20.57 - $25.72


About Us

At Cincinnati Childrens, we come to work with one goal: to make childrens health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Childrens.

Cincinnati Children's is:

We Embrace InnovationTogether. We believe in empowering our teams with the tools that help us work smarter and care better. Thats why we support the responsible use of artificial intelligence. By encouraging innovation, were creating space for new ideas, better outcomes, and a stronger futurefor all of us.

Comprehensive job description provided upon request.

Cincinnati Childrens is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability



Contact Information:
Company Name: Cincinnati Children's Hospital Medical Center
URL: https://jobs.cincinnatichildrens.org/us/en/job/CINCCHUSJR217833EXTERNALENUS/Patient-Representative-III?utm_source=hbcuconnect&utm_medium=phenom-feeds

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