Manufacturing and Production Customer Service and Call Center Arts, Entertainment, and Media Information Technology
Benefits:
Location:
Catonsville, MD
Relocation:
Job Description:
<div id="details-info" class="tab-pane active fr-view" style="margin:2px"> <dl> <dt><h2>Class Description</h2></dt> <dd><p>The purpose of this class is to develop, implement, train users, and support instructional technology initiatives and projects in enhanced classrooms and other venues. </p></dd> <dt><h2>Minimum Requirements</h2></dt> <dd><p>Associate's Degree and five (5) years technology support experience or Bachelor's Degree and three (3) years of identical experience. One (1) year of the required experience should be focused on AV and/or media support. Two technical certifications within the IT or AV field required. Knowledge of audio-visual systems and computer equipment required.</p></dd> <dt><h2>Class Specific Essential Duties</h2></dt> <dd><p></p><ol style="margin-bottom: 3pt"><li>Install, support, trouble-shoot and maintain hardware and software related to CCBC AV projects, such as smart classroom hardware, new building design, and specific departmental and project requirements.</li><li>Set up audio visual presentation equipment and record CCBC large scale special events, streaming video presentations, virtual meeting platforms, as well as on site presentation and event visual and sound reinforcement support.</li><li>Guide and direct team member activities during project assignments and event productions. (local activity Forman/lead)</li><li>Provide AV content production and basic editing for college event content.</li><li>Maintain equipment inventory and assist in managing the yearly lifecycle of CCBC classrooms, multi-purpose rooms, and learning spaces.</li></ol>Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.</dd> <dt><h2>Position Specific Essential Duties</h2></dt> <dd><p></p><table border="0" width="0"><tbody><tr><td valign="top" width="100%"><ol style="margin-bottom: 3pt"><li>Provide lead role and oversee to completion projects assigned by the AV manager, ensuring that CCBC resources are utilized efficiently. </li><li>Coordinate project schedules and activities with CCBC staff as well as outside vendors, identify and resolve technical problems, and ensure all project phases are documented appropriately.</li><li>Install and maintain the college’s Audio-Visual products, equipment, and content. </li><li>Analyze, troubleshoot, repair Audio-Visual products, equipment, and content. Order and replace parts as needed.</li><li>Gather requirements, evaluate options, and recommend solutions, products or services that best fit CCBC’s needs. </li><li>Create, document, and coordinate repair tickets, service calls and product return and replacements.</li><li>Support the AV manager with administrative tasks relating to the functions of the department. </li><li>Train employees on CCBC policy for event set up and operation, troubleshooting AV systems and general knowledge of departmental function and responsibilities.</li><li>Provide production services such as video capture, audio engineering, lighting design, streaming media, and virtual meeting and event platforms. Provide standardized media format to CCBC staff for distribution.</li><li>Provide event production support for large scale special events involving technical expertise in sound engineering, sound reinforcement and digital media presentation and capture. Large scale events involve virtual or streaming programs for multiple CCBC high profile events at local or remote sites potentially attended by national and local dignitaries.</li></ol>Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.<br> </td></tr></tbody></table></dd> </dl>
