• Collaborates with interdisciplinary health care teams to treat and plan for the social and medical needs of patients by consulting with other providers and making referrals. Assesses, develops, and implements interventions as necessary.

• Conducts initial assessment of all new referrals to evaluate social, emotional, and physical needs by applying social work theories and techniques; interviews and evaluates patients and family members. Identifies factors which may interfere with obtaining maximum benefits from treatment.

• Develops and implements patient management plans, including the coordination of referrals to specialty and social services, the recording of progress notes and the provision of continuity of care. Helps clients cope with environmental and psychological issues of illness by explaining options and treatments as well as making appropriate referrals.

• Manages assigned caseload. Prepares and maintains records and makes written and oral reports to document case activity concerning patient care, counseling and therapeutic activities in accordance with department, hospital, medical center and/or health system policies. Prepares reports concerning patients.

• Participates in monitoring and evaluating the quality and appropriateness of patient care.

• Provides supportive counseling, grief counseling, crisis intervention and other appropriate therapeutic services to assist patients and families in coping with presenting symptoms and problems such as, for example, coping with illness, accepting medical recommendations, and loss of function. Provides education to patients and families around issues related to adaptation to the patient's diagnosis, illness, treatment and/or life situation.

Education Qualifications

• Master's degree in Social Work from an accredited college or university

Experience Qualifications

• Two (2) years of progressively responsible and directly related work experience

Required Knowledge, Skills and Abilities

• Ability to apply theories, principles and practices of medical social work and of social services delivery
  systems in a hospital or medical center setting.

• Ability to gather data needed to assess needs of patients and families.

• Ability to manage a caseload, recall case details; maintain confidentiality of information; determine the
  appropriate course of action in emergencies and other stressful situations.

• Ability to provide written case narratives and reports.

• Knowledge of and ability to apply effective assessment, interviewing, and counseling techniques.

• Knowledge of and ability to apply social work theories, principles and techniques.

• Knowledge of hospital and medical center resources to access and provide for patient care needs, and act on
  behalf of client needs to obtain necessary services.

• Knowledge of needs, problems, attitudes, and behavior of hospital patients and their families.

Licenses and Certifications

• LCSW - Lic Clinical Social Worker .

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience


Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.



You will do this by executing against our three experience pillars, from the patient and family's perspective:

• Know Me: Anticipate my needs and status to deliver effective care

• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

• Coordinate for Me: Own the complexity of my care through coordination