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Director, Employee Relations and Learning & Organizational Development
Company: University of Tennessee
Location: Knoxville, TN
Employment Type: Full Time
Date Posted: 08/11/2020
Expire Date: 10/11/2020
Job Categories: Research & Development
Job Description
Director, Employee Relations and Learning & Organizational Development
University of Tennessee
Knoxville, TN

Director, Employee Relations and Learning & Organizational Development
Office of Human Resources

The University of Tennessee, Knoxville is seeking an experienced Human Resource Director to lead the Employee Relations and Learning & Organizational Development teams. The Director will have the opportunity to oversee a team of dedicated, enthusiastic professionals who bring passion to their work every day.

Our HR team is highly active across our campus and broader community and is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University. We offer a culture that is supportive of respect, equity and broad participation to meet the needs of our campus.

Summary of Accountabilities
The Director is a member of the senior leadership team and provides leadership and direction to the Employee Relations and Learning and Organizational Development (L&OD) units for UTK area Human Resources. Provides advice and counsel to leadership in matters involving human resources concerns, and partners with campus departments on multi-faceted organizational redesign needs. Leads team in assessing campus learning and professional development needs andproactive employee relations strategies, developing innovative programs and solutions, and evaluating effectiveness. Develops strategic direction and goals for these units, guides implementation, and develops innovative approaches to HR services for the UTK area.

Duties & Responsibilities
Provides oversight of the Employee Relations and L&OD units to include:
Learning & Organizational Development
Hiring associates, supervising their activities, addressing performance and partnering on career development
Responding to and addressing issues and concerns raised by the unit's associates
Developing and conducting annual performance reviews
Providing advice and counsel to two teams of HR professionals
Assigning and reviewing the work and special projects assigned to the associates
Leading or serving on committees including HR employees and others to address campus/area concerns
Developing meaningful and creative metrics to measure effectiveness
As member of senior leadership team, align HR strategy with campus strategic vision

Employee Relations Management
Providing advice and counsel regarding campus policies and procedures
Assisting leadership involved with employee relations concerns
Assisting employees with conflicts between themselves and other employees and/or management
Providing assistance and guidance to management should a reduction-in-force or the elimination of externally-funded positions become necessary
Conducting pre-termination hearings and/or employee grievances
Responding to 946-CARE calls by referring the employee to the appropriate resources or requesting a review of the situation be the CARE committee
Meeting with and conducting monthly Employee Relations Committees meetings to respond to concerns and provide pertinent and up-to-date information
Conducting investigations of employee or management concerns. interviews affected employees; analyzes responses; summarizes findings; develops recommendations; and presents results summary and recommendations to the appropriate administrator(s)
Identifying efficiencies and program enhancements
Developing and implementing strategic direction for area

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The University of Tennessee is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.
Qualifications & Requirements
Minimum Requirements
5-7 years of cumulative, progressive experience in several functional units with HR: Employee Relations, Learning & Development, Recruitment, Benefits, HRIS and/or Records Management.
5 years of supervisor/management experience

Required Education
Bachelor's degree in relevant field.

Preferred Experience
Experience directly delivering and/or supervising Employee Relations and Organizational Development activities.
Experience supervising/managing multiple units with numerous staff within an HR setting.
Experience working in higher education.
Demonstrated commitment to diversity and inclusion and service to community

Preferred Education
Master's degree

Knowledge, Skills & Abilities
Knowledge of applicable federal and state regulations/laws affecting the employee/employer relationship
Knowledge of management philosophies and techniques.
Knowledge of HR and professional content areas
Excellent verbal and written communication skills.
Conflict management skills.
Skills necessary to research complex issues, analyze the information, and develop cogent, logical and appropriate recommendations.
Skills necessary to create training programs or presentations on a variety of topics and present to a variety of audiences
Skills necessary to manage employees including: developing goals, visions, mission identification and share such with associates
Skills necessary to make presentations to groups of employees and respond to related questions
Ability to read, synthesize, analyze, and present data
Ability to write reports and present recommendations
Ability to develop and present training programs and other presentations
Ability to speak in public settings
Ability to represent HR, the campus or the University to interested parties.
Ability to write clearly and concisely to create readable and easily understood, memos, letters, reports and/or analyses.
Ability to respond to and address employee and management concerns
Ability to diffuse potentially disruptive situations before they escalate
Ability to interpret policies and explain the interpretation

To be considered for this opportunity, please submit a cover letter, resume and contact information for three (3) professional references.
Contact Information
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