|Senior Software Engineer - Front End|
Location: San Ramon, CA
Employment Type: Full Time
Date Posted: 08/12/2020
Expire Date: 10/12/2020
Job Categories: Engineering
Senior Software Engineer - Front End|
Senior Software Engineer – Front End
Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center software that is reliable, secure, compliant and scalable, which is designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
Our iPaaS team is actively looking for a talented and experienced Senior Software Engineer – Front End. In this role, you will be building Five9’s next generation, cutting-edge contact center platform. The primary focus will be on integrating multiple disparate technologies into unified automations. An ideal candidate for us is an experienced engineer who is passionate about building high performance web platforms and applications, a brilliant problem solver and a creative self-starter. As a member of the team you will take end-to-end ownership of a solution to deliver services enriching our Contact Center platform and applications. This role is more inclined to Front-end.
Be part of an agile team to develop a scalable, highly available application platform
Participate and contribute to requirements analysis and grooming
Understand performance and scalability principles and apply when developing software
Web App development in modern Front End stack
Document and communicate clearly architecture and implementation solutions
Work closely with product managers, testers and application architects
Troubleshoot and support current platform in production
5+ years software development experience
Strong Computer Science fundamentals in design, data structures, algorithms, problem solving and complexity analysis
Ability to design scalable systems
Experience working with REST/GraphQL interfaces
Must have experience working within an Agile/Scrum team
Positive, self-motivated and enthusiastic attitude with a strong-sense of ownership
Strong communication skills, both verbal and written
Experience with building graph-based interfaces and D3 is a plus!
Our Values: The Five9 Nine
1. The Prime Directive: To always do the right thing for the customer.
2. Good enough isn’t good enough. We deliver excellence.
3. We value diversity and strive to create a culture where our employees represent humanity in all its dimensions.
4. We are relentless learners. We invest in ourselves, and learn from our failures and victories.
5. We bias toward action. We move smart and fast. If something needs doing, we do it!
6. We treat it like we own it. We spend where it counts and care for Five9 as if it was our own.
7. A spirit of service guides us. Serving our community, serving our customers and serving each other. We believe in the servant leader.
8. We act with integrity and humility and work together for shared success. We love to win, but how we win is just as important.
9. We keep it simple. Less is more.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences. For more information visit www.five9.com.