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Senior Site Reliability Engineer
Company: Five9
Location: Remote, US
Employment Type: Full Time
Date Posted: 03/16/2021
Expire Date: 05/11/2021
Job Categories: Information Technology
Job Description
Senior Site Reliability Engineer
We are actively seeking a Senior Site Reliability Engineer. This person will consult with and guide development teams to architect and engineer scalable, fail-safe, and optimized solutions. This person will understand and be able to communicate the scale, capacity, security, performance attributes, and requirements of the services -
Degradation behavior under load. Tuning and optimizing resource utilization as load patterns fluctuate, Instrumentation and metrics that clearly describe service behaviors,
Scaling requirements and patterns. Resiliency and recoverability; test, maintain and improve existing processes, implement, test, and maintain new processes.
Qualifications & Requirements
Operations/Systems experience) with emphasis on automation, orchestration, and software development and design
● 5-10+ years experience building, provisioning, and operating highly-available and complex services in AWS and/or GCP. Experience in both preferred
● 5-10+ years experience in modern development practices. (SOA/microservices architectures, REST interfaces, etc.)
● 5-10+ years experience in software development and/or automation experience in languages such as Python, Ruby, Bash, Perl, C/C++/Java. Python preferred
● 5+ experience in container management/orchestration. Kubernetes preferred
● 5+ experience with other orchestration tools such as Terraform, Puppet, Chef, or Ansible
● Solid ability to define and document technical architectures of highly-complex and scalable systems
● 5+ experience with red/black or blue/green, canary, and feature flag deployments
● 24x7 on-call rotation
Contact Information
Company Description:
Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences. For more information visit www.five9.com.
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