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Employee Relations Consultant- ER
Company: Wells Fargo
Location: Portland, OR
Employment Type: Full Time
Date Posted: 01/15/2021
Expire Date: 03/21/2021
Job Categories: Banking, Consulting Services, Finance/Economics, Financial Services, Human Resources, Information Technology, Insurance, Military, Counseling, Executive Management, Research & Development
Job Description
Employee Relations Consultant- ER
Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application. 

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. 

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. 

Human Resources develops and implements our 'employees, candidates, and operational' strategies to support Wells Fargo's business objectives. This group manages compensation and benefits, human resource service centers, systems and payroll, employee relations and assistance, talent management, learning and development, and recruiting. We work together as One HR to make Wells Fargo an employer of choice.   Our foundational success is based on the ability to operate efficiently, attract, retain, develop HR employees, strengthen controls, and scale technology infrastructure.

This is an exciting opportunity to join the ER Solutions team consulting with managers and team members. As an Employee Relations Consultant on the ER Solutions Team, you will be responsible for the communication, guidance and education of core and common Employee Relations (ER)/HR policies. You will provide support and consultation that champions company policy, vision and values, while maintaining a focus on risk mitigation. This role also requires an adaptable approach in order to consult with a variety of leadership personalities, communication styles and expectations. This position acts as an independent, confidential resource providing clients with analysis of facts, conclusions and recommendations as appropriate.  Responsibilities do include navigating a number of different technologies and a significant amount of documentation for record keeping.

Key Job Responsibilities:

  • Provide counsel and assistance to team members and all levels of management on complex ER issues.
  • Maintain accurate, timely, and required documentation of activities in case management system to ensure quality employee relations records and metrics.
  • Research ER trends and issues and provide consult to managers in order to build a correct action and ongoing monitoring plan.
  • Collaborate with other centers of excellence such as HR Business Partners, the Law Department, and/or Internal Investigations.
  • Provides front-line support in the prevention, investigation, resolution, and referral of complex ER problems.
  • Identification and analysis of ER issues, of a diverse scope, that require in-depth review of broadly defined policies, practices and legislation in order to evaluate overarching risk with consult and decisions.
  • Maintain ability to work in a fast-paced environment and effectively manage competing priorities, includes ability to handle a large number of cases at one time.
  • Exercise sound judgment and expertise within broadly defined policies and practices.
  • Conduct dispute reviews to include corrective action and performance reviews

Locations:  Candidate must sit within a commutable distance to one or the following locations and be willing to work in the office as scheduled and/or needed.  Dallas, TX;  San Antonio, TX;  Atlanta, GA; Charlotte, NC;  Raleigh, NC; Minneapolis, MN; Des Moines, IA; Phoenix, AZ;  Denver, CO;  Salt Lake City, UT and Portland, OR.   Relocation assistance is not available for these positions.


  • Multiple openings across the ER Solutions team available supporting all of Wells Fargo's lines of business and support functions.
  • Multiple Hiring Managers.  Position will report to any one of the ER Managers across the team(s) that have an open position(s).


  • During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration.  If you are a Wells Fargo Team Member that cannot receive internal emails, in your Jobs Profile ensure that your email address is valid and updated to an address that can receive external emails outside of the banking network 
  • Initial contact with you will be made via e-mail. Please check your e-mail regularly for updates.

Base salary range for this role is: CO – Denver Min: $63,900 Mid: $90,000 Max: $116,100 

May be considered for a discretionary bonus, Restricted Share Rights or other long-term incentive awards

Benefits:  Visit https://www.wellsfargo.com/about/careers/benefits/ for benefits information"

Required Qualifications

  • 2+ years of employee relations experience, human resources experience, or a combination of both, demonstrated through work or in the military
  • 2+ years of employee relations experience

Desired Qualifications

  • 3+ years of experience applying knowledge of policy, employment laws and regulations to solve a problem and comprehensive knowledge and application of policies, state and federal employment laws and regulations
  • 3+ years of experience analyzing employee relations trends, issues, and provide consultation to build employee relations solutions such as corrective action and ongoing monitoring plans
  • Ability to manage a high volume of Employee Relations cases
  • Strong conflict resolution skills
  • Strong influence skills
  • Ability to work effectively in a virtual team environment
  • Ability to work independently
  • Highly refined and professional verbal and written communications
  • Ability to interact with integrity and a high level of professionalism with all levels of team members and management
  • Experience utilizing multiple technologies to research and identify information, manage cases and provide documentation in order to support and defend decisions
  • Experience using a case management system

Salary Information

The salary range displayed below is based on a Full-time 40 hour a week schedule.

NC-Charlotte: Min: $63,900 Mid: $90,000
TX-San Antonio: Min: $63,900 Mid: $90,000
GA-Atlanta: Min: $63,900 Mid: $90,000
MN-Minneapolis: Min: $63,900 Mid: $90,000
NC-Raleigh: Min: $63,900 Mid: $90,000
NC-Charlotte: Min: $63,900 Mid: $90,000
NC-Charlotte: Min: $63,900 Mid: $90,000
IA-Des Moines: Min: $63,900 Mid: $90,000
IA-West Des Moines: Min: $63,900 Mid: $90,000
AZ-PHX-Northwest Phoenix: Min: $63,900 Mid: $90,000
OR-Portland: Min: $63,900 Mid: $90,000
CO-Denver: Min: $63,900 Mid: $90,000
UT-Salt Lake City: Min: $63,900 Mid: $90,000

Street Address

NC-Charlotte: 8740 Research Dr - Charlotte, NC
TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX
GA-Atlanta: 3579 Atlanta Ave - Atlanta, GA
MN-Minneapolis: 550 South 4th St - Minneapolis, MN
NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
NC-Charlotte: 11625 N Community House Road - Charlotte, NC
IA-Des Moines: 800 Walnut St - Des Moines, IA
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
AZ-PHX-Northwest Phoenix: 2222 W Rose Garden Ln - Phoenix, AZ
OR-Portland: 1300 Sw 5th Ave - Portland, OR
CO-Denver: 1740 Broadway - Denver, CO
UT-Salt Lake City: 5201 Amelia Earhart Dr - Salt Lake City, UT


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Contact Information
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