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Featured Employers
Director of the Department of Emergency Response
Company: Tompkins County
Location: Ithaca, NY
Employment Type: Full Time
Date Posted: 01/22/2021
Expire Date: 03/22/2021
Job Categories: Executive Management
Job Description
Director of the Department of Emergency Response
DISTINGUISHING FEATURES OF THE CLASS:
The Director of the Department of Emergency Response is responsible for the efficient administration and operational integrity of all aspects of a 24 hour per day, seven-day per week, dispatch center and 911 communications system, including the interoperable radio communication system. The incumbent is responsible for and oversees the development of the County’s role in the County’s Emergency Management Plan and assists in the administration and continuing evaluation of emergency management services training programs, mutual aid plans and communication relative to various aspects of the provision of emergency services in Tompkins County. The Director shall review and coordinate all hiring, training, supervision, and evaluation of agency personnel. The Director shall be responsible for the direct supervision of the Deputy Director and Communications Center Manager. The Director is expected to maintain an effective working relationship with subordinates, police, fire and ambulance personnel, the news media and the general public. The Director of the Department of Emergency Response should maintain a high degree of technical knowledge and the expertise, competency and proficiency necessary to keep the emergency services program fully staffed and running efficiently. The incumbent works under the administrative oversight of the County Administrator. Supervision is exercised over the work of all subordinate personnel. The Director of the Department of Emergency Response will perform all related duties as required.

TYPICAL WORK ACTIVITIES:
Coordinates and oversees the development and implementation of the physical and technical aspects of the Communications and Emergency Management structures and infrastructure;
Provides technical hardware and software support for radio communication systems, CAD and records management software;
Interacts with various advisory committees regarding the siting of towers and general operation of the communications center;
Prepares information about the program for public dissemination and promotes and coordinates cooperation among user municipalities and service providers;
Coordinates with the County Planning Department and various local government agencies to site communications towers;
Assists in the resolution of conflicts and disputes arising out of the operation of the system or siting of various components;
Works directly with service providers and outside vendors to implement the installation of towers and other relevant components of the emergency communications system;
Coordinates local emergency response in planning, and maintaining the County Emergency Management Plan;
Leads local emergency public awareness activities such as emergency planning and emergency drills including coordination of functional, tabletop or full-scale exercises, development of scenarios, objectives and critique;
Coordinates the functions of departments which have an emergency status during natural or man-made emergencies;
Responds to the scene of major emergencies in order to observe and assist emergency management and public safety personnel as required;
Establishes a workable and practical emergency preparedness warning and information system capable of receiving warnings and disseminating information to key officials, emergency personnel and the public;
Maintains the county inventory of equipment and materials required for emergency preparedness;
Promotes emergency preparedness and other preventative activities through public speaking engagements, use of the media for public information, education and training;
Manages funds received under various federal and state programs and other fiscal aid programs and maintains related records;
Supervises and evaluates the proficiency of the communications center personnel;
Mediates personnel problems if necessary;
Prepares all personnel records for submission to the Human Resources Department and ensures the validity of time cards;
Investigates and takes appropriate action with regard to complaints about the operation of communications center or its employees;
Responsible for the preparation and monitoring of the disbursements of the department's annual budget;
Ensures the development and implementation of the department’s operational procedures and administrative policies;
Responsible to ensures that a system failure and back-up plan to mitigate the effects of a total or partial system failure is in place;
Administers agreements between Tompkins County and various hardware, software and service vendors for the
installation and operation of the communications system;
Keeps the County Legislature informed of all major problems or issues;
Represents the County in the area of public safety communications;
Attends job related training, seminars, etc., as appropriate or as required.
Qualifications & Requirements
MINIMUM QUALIFICATIONS:
(a) Graduation from a regionally accredited or New York State registered four year college or university with a Bachelors Degree
in Business Management, Public or Business Administration, Communications, Telecommunications, Communications
Technology, Information Technology, Computer Science, Criminal Justice, or a closely related field AND four years of full-time
paid (or the equivalent part-time and/or volunteer) experience in a public safety or emergency response department/agency, two
years of which must have been in a position involving public safety supervision and/or supervision of dispatchers receiving calls
for assistance; OR
(b) Graduation from a regionally accredited or New York State registered two year college with an Associates Degree Business
Administration, Communications, Telecommunications, Communications Technology, Information Technology, Computer
Science, Criminal Justice, or a closely related field AND six years of full-time paid (or the equivalent part-time and/or volunteer)
experience in a public safety or emergency response department/agency, two years of which must have been in a position
involving public safety supervision and/or supervision of dispatchers receiving calls for assistance; OR
(c) Graduation from high school or possession of a high school equivalency diploma AND ten years of full-time paid (or the
equivalent part-time and/or volunteer) experience in a public safety or emergency response department/agency, two years of
which must have involved public safety supervision and/or supervision of dispatchers receiving calls for assistance; OR
(d) Any combination of training and experience equal to or greater than that described in (a), (b), and (c) above.

SPECIAL REQUIREMENTS:
This position is considered to be a public officer. Pursuant to Article 3 of the NYS Public Officers law, the holder of this position
must be a United States citizen.
The candidate must be able to obtain a valid New York State driver's license with-in 30 days of appointment and maintain such license for the
duration of employment.
Tompkins County is Committed to Equity and Inclusion. We encourage those with similar values to apply.
Contact Information
Company Name: Tompkins County
Phone Number: 6072745520
Fax Number: 6072745401
Website: https://www.tompkinscivilservice.or...
Company Description:
For full job description and to fill out the online application, please visit the vacancy page on the Tompkins County Human Resources website: https://www.tompkinscivilservice.org/civilservice/vacancies
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