Company: Thermo Fisher Scientific Location: Hillsboro, OR Employment Type: Full Time Date Posted: 02/09/2021 Expire Date: 04/25/2021 Job Categories:
Advertising/Marketing/Public Relations, Biotechnology and Pharmaceutical, Computers, Software, Customer Service and Call Center, Engineering, Information Technology, Manufacturing and Production, Sales, Science, Purchasing, Executive Management, Research & Development, Environmental, Natural Resources, Energy / Utilities
Job Title: Applications Scientist/Applications Engineer - Life Science
When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.
Location/Division Specific Information Materials and Structural Analysis Division
The Materials and Structural Analysis Electron Microscopy (EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries, increase productivity, and ultimately change the world.
The EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales. Combining hardware and software expertise in electron, ion, and light microscopy and with deep application knowledge in the Materials Science, Life Sciences, electronics and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges.
The NanoPort team, within the Sales and Service Division (SSD) Organization, runs a state-of-the-art electron microscopy facility, supporting Thermo Fisher Scientific’s account managers and external customers. Key deliverables of the NanoPort team are:
Carefully prepared product and workflow demonstrations, based on a solid understanding of customers’ application needs, providing evidence of the unique value of Thermo Fisher Scientific’s solution in a highly competitive market
Customer applications training and support providing unparalleled value, allowing users to obtain the best possible results and value from their instruments in the shortest possible time
How will you make an impact?The Applications Scientist in the Life Science applications team is responsible for providing technical expertise in the support of Thermo Fisher Scientific’s Americas sales efforts at specific customer sites.What will you do?
Perform high quality cryoTEM or cryoSEM product demonstrations, including the development of new techniques and applications for Thermo Fisher Scientific partners and customers
Conduct customer training and translate customer needs into workable solutions
Technical product expert assisting with all phases of the sales cycle
Cultivating positive customer relationships and acting as a high-level customer interface for specific instrument/applications issues, explaining complex technology details, giving in depth technical presentations, and assisting in applications development
Customer support and applications training post sales cycle and after an instrument has been installed
Provide continuous feedback to the product groups on system performance, features, and potential problems while collaborating with marketing/development groups on future product developments
How will you get here?
This position is ideal for an experienced technologist wanting to be involved with a dynamic team and exposed to a constant variety of customer application areas. The successful candidate will possess the following combination of education and experience:
Requires a University degree in Life Science, Chemistry and or Physics
An advanced degree is preferred
Knowledge, Skills, Abilities
Knowledge and recent hands-on experience with cryoTEM or cryoSEM is required
Knowledge of advanced technology as well as troubleshooting techniques, operational optimization, and experience in single particle or cryo electron tomography reconstruction techniques would be appreciated
Excellent, enthusiastic, clear communication skills, both written and verbal, with a diverse audience are critical to the success of this position
Excellent customer interfacing skills a must
Proven ability to interact with cross-functional and cross-cultural teams
Ability to travel both domestically (up to 50%) and internationally
Possession of a valid passport
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 75,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com.
At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.