|2021 Software Engineer Intern - UC Team|
Location: SAN RAMON, CA
Employment Type: Internship
Date Posted: 02/22/2021
Expire Date: 04/22/2021
Job Categories: Engineering
2021 Software Engineer Intern - UC Team|
2021 Software Engineer Intern - UC Team
Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.
We are driven by a passion to transform contact centers into customer engagement centers of excellence. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud.
At Five9 we are committed to providing an exceptional experience for our interns. We tailor our program to provide participants with real, impactful work, contributing directly to the continued success of Five9. Through our Speaker Series and Events, you’ll have the opportunity to meet and learn from some of the best in the business.
The intern program is a 12 week program that runs from June to August.
As an intern at Five9, you can expect to:
Learn. Learn about yourself, your field and what makes Five9 special.
“I am proud that I was able to learn so many new concepts and systems in such a short amount of time and was able to contribute on a team to actual software development projects.” – 2020 VoIP Software Engineering Intern
Contribute. Contribute to the success of the company, your team, and real, impactful projects.
“I am most proud of owning the entire provisioning portal as part of the new cloud train, which will hugely impact how we release new products in the future!” – 2020 Associate Product Manager
Grow. Grow as a student, an employee, as a person!
“My proudest achievement from my internship is my professional growth. I have learned so much about how to interact professionally with various individuals from both within Five9 and from outside the company and have grown so much in my professional communications skill set.” 2020 Integrated Marketing Intern
The Software Engineer Intern will work as an integrated member of the Unified Communications (UC) team, directly contributing to the success of our products. The UC Team at Five9 primarily develops integrations for leading UC solutions (like Microsoft Teams, Zoom, etc.) so that Five9 agents can easily view all UC users along with their real-time presence status and reach them for consolation, call transfer or conference call. The team consumes partner APIs to connect with the partner UC system and utilizes various Five9 platform cloud microservices.
Be part of an agile team to develop a scalable, highly available application platform.
Participate and contribute to requirements analysis and grooming.
Understand performance and scalability principles and apply when developing software.
Automate Tests using test frameworks.
Document and communicate implementation solutions.
Rising senior or above, pursuing an undergrad degree in Computer Science or related field.
Good understanding of Java fundamentals.
Excellent problem solver.
Positive, self-motivated and enthusiastic attitude.
Strong verbal and written communication skills.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Five9 is a global software company in the San Francisco Bay Area that connects companies to their customers through the cloud to enhance a great customer experience. Five9 is the leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. At Five9 we are committed to providing an exceptional experience for our interns. We tailor our program to provide participants with real, impactful work, contributing directly to the continued success of Five9. Through our Speaker Series and Events, you’ll have the opportunity to meet and learn from some of the best in the business.
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