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Featured Employers
2021 IT Business Applications Intern
Company: Five9
Location: SAN RAMON, CA
Employment Type: Internship
Date Posted: 02/22/2021
Expire Date: 04/22/2021
Job Categories: Information Technology
Job Description
2021 IT Business Applications Intern
2021 IT Business Applications Intern

About Five9

Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.

We are driven by a passion to transform contact centers into customer engagement centers of excellence.  Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud.

Internship Program

At Five9 we are committed to providing an exceptional experience for our interns.  We tailor our program to provide participants with real, impactful work, contributing directly to the continued success of Five9.  Through our Speaker Series and Events, you’ll have the opportunity to meet and learn from some of the best in the business.

As an intern at Five9, you can expect to:

Learn. Learn about yourself, your field and what makes Five9 special.
“I am proud that I was able to learn so many new concepts and systems in such a short amount of time and was able to contribute on a team to actual software development projects.” – 2020 VoIP Software Engineering Intern

Contribute. Contribute to the success of the company, your team, and real, impactful projects.

“I am most proud of owning the entire provisioning portal as part of the new cloud train, which will hugely impact how we release new products in the future!” – 2020 Associate Product Manager

Grow. Grow as a student, an employee, as a person!

“My proudest achievement from my internship is my professional growth. I have learned so much about how to interact professionally with various individuals from both within Five9 and from outside the company and have grown so much in my professional communications skill set.” 2020 Integrated Marketing Intern 

Our Team

The IT Business Applications team focuses on maintaining operational excellence of all systems supporting Finance, Billing, LMS and HR. Support integration of information exchange between these systems. The IT Business Applications intern will enjoy working with a large team and keeping initiatives on-track.

Responsibilities

Support documentation of new asks based on business requirements

Review existing system integrations and support enhancements

Support enhancing an LMS platform and System Status portal

Qualifications

Rising senior or above

Ability to review and write – Python, JAVA code accessing data over MySQL / MSSQL databases

Ability to capture business requirements supporting conversations with business owners

Experience supporting information gathering and documenting requirements

Enjoys programming or architecting solutions

Experience supporting development of a Website/PORTAL a plus

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

Contact Information
Website: http://www.five9.com/about/careers/...
Company Description:
Five9 is a global software company in the San Francisco Bay Area that connects companies to their customers through the cloud to enhance a great customer experience. Five9 is the leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. At Five9 we are committed to providing an exceptional experience for our interns.  We tailor our program to provide participants with real, impactful work, contributing directly to the continued success of Five9.  Through our Speaker Series and Events, you’ll have the opportunity to meet and learn from some of the best in the business.
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