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Control Officer - Corporate Risk Independent Risk Management Issues
Company: Wells Fargo
Location: Phoenix, AZ
Employment Type: Full Time
Date Posted: 05/14/2021
Expire Date: 06/18/2021
Job Categories: Accounting/Auditing, Consulting Services, Finance/Economics, Financial Services, Information Technology, Insurance, Military, Research & Development
Job Description
Control Officer - Corporate Risk Independent Risk Management Issues
Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application. 

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

As the company's second line of defense, Corporate Risk — or Independent Risk Management — provides independent oversight of risk-taking activities. Independent Risk Management establishes and maintains Wells Fargo's risk management program and provides oversight, including challenges to and independent assessment of, the frontline's execution of its risk management responsibilities. We manage risk according to the Risk Management Framework and ensure all employees understand their individual accountability for managing risk.

The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.

The Team & Role 
The Issues Management team resides team within the Corporate Risk Control Executive organization. The IM team is responsible for ensuring quality and timeliness of all Corporate Risk issues data that is managed in the SHRP module. This role is a new function on the team and will be responsible for supporting independent risk management to ensure timely entry of independent risk management identified issues for all lines of business. The officer will lead the design and development of this new function. 

  • Lead, develop and maintain the processes required to support the entry of independent risk management issues for Wells Fargo
  • Serves as point of escalation and resolution for the entry of independent risk management issues for Wells Fargo 
  • Provides leadership and direction to other team members 
  • Perform timely and accurate Issue Management system of record entry for Sources, Issues, identified by IRM
  • Establish an offshore practice, as needed, to support volume as we onboard independent risk management programs. 
  • Build strong relationships and collaborate with key stakeholders and other control organizations, in performance of daily activities
  • Provide guidance, oversight and training for Issue Management procedures and documentation
  • Lead projects impacting the team
  • Creates and executes recommendations for process improvements 
  • Anticipates and proactively identifies and escalates emerging risks and proposes solutions to address problems and improve consistency across the team
  • Regularly influences and collaborates with all levels of the organization including management and senior level stakeholders

Team Member in this role must be able to function effectively in a complex, high-pressure, deadline driven environment that presents multiple, competing priorities.

**NOTE: Posting may come down sooner due to high volume of applications..

Preferred locations: 401 S Tryon Street, Charlotte, NC; 301 S College St Fl 14, Charlotte NC; 128 S Tryon ST Charlotte, NC;3480 Stateview Blvd, Fort Mill, SC; 1525 W WT Harris Blvd Charlotte, NC; 7001 Westown Pkwy - West Des Moines, IA; 206 8th St Des Moines, IA; 600 S 4th St - Minneapolis, MN;  435 Ford Rd Saint Louis Park, MN; 2650 Wells Fargo Way Minneapolis, MN; 2222 W Rose Garden Ln - Phoenix, AZ;  2700 S PRICE RD Chandler, AZ; 100 W Washington Phoenix, AZ; 250 E John Carpenter Freeway - Irving, TX; 1445 Ross Ave Dallas, TX; or 4975 Preston Park Blvd Dallas, TX. 

Telecommute is not an option.

Required Qualifications

  • 7+ years of experience in risk management or 7+ years of financial services industry experience, of which 5+ years must include direct experience in risk management

Desired Qualifications

  • Audit experience
  • Experience using business knowledge and critical thinking
  • Experience building partnerships and consulting effectively with leadership
  • Experience composing formal business correspondence
  • Project management experience
  • Strong analytical skills with high attention to detail and accuracy
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to articulate complex concepts in a clear manner
  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
  • Knowledge and understanding of Shared Risk Platform (SHRP) such as reporting and issue management
  • Ability to identify inefficiencies, opportunities to streamline business processes, and implement change
  • Ability to consult, build, and maintain solid working relationships in and outside of immediate department

Other Desired Qualifications
  • 2+ years of experience with Issue Management
  • Understanding of lines of defense 
  • Risk experience in the financial services industry
  • Self-Starter with the ability to adapt and function within a team that is being established
  • Knowledge and understanding of issues management concepts, process, tools, and environments
  • Experience with issue life cycle management, adherence to issues management policy and issue owner interaction models.
  • Strong process management and improvement experience.
  • Strong problem solving skills with ability to ascertain what is needed to be done and deliver results
  • Knowledge and understanding of issues management concepts, process, tools, and environments

Job Expectations

  • Ability to travel up to 10% of the time

Street Address

NC-Charlotte: 401 S Tryon St - Charlotte, NC
NC-Charlotte: 301 S College St - Charlotte, NC
NC-Charlotte: 128 South Tryon Street - Charlotte, NC
SC-Fort Mill: 3480 State View Blvd - Fort Mill, SC
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
IA-Des Moines: 206 8th St - DES MOINES, IA
MN-Minneapolis: 600 S 4th St - Minneapolis, MN
MN-Saint Louis Park: 435 Ford Rd - Saint Louis Park, MN
MN-Minneapolis: 2650 Wells Fargo Way - Minneapolis, MN
AZ-PHX-Northwest Phoenix: 2222 W Rose Garden Ln - Phoenix, AZ
AZ-Chandler: 2700 S Price Rd - Chandler, AZ
AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ
TX-Irving: 250 E John Carpenter Freeway - Irving, TX
TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX
TX-Plano: 4975 Preston Park Blvd - Plano, TX


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

Contact Information
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