|Customer Care Team Member - Only Natural Pet - Call Center|
Location: Boulder, CO
Employment Type: Full Time
Date Posted: 06/12/2021
Expire Date: 10/27/2021
Job Categories: Customer Service and Call Center, Healthcare, Practitioner and Technician, Information Technology, Internet/E-Commerce, Manufacturing and Production, Retail/Wholesale, Medical, Environmental, Web Technology, Nonprofit and Volunteer Services
Customer Care Team Member - Only Natural Pet - Call Center|
About the Team
Only Natural Pet is a leading supplier in the natural pet supplies marketplace. Founded in 2004 in Boulder, Colorado, as an e-commerce business we now make 200 of our own highly popular Only Natural Pet branded products, including food, treats, supplements, and natural flea prevention & treatment – sold both online and in retail stores nationally.
At Only Natural Pet our mission is to support long and healthy lives for pets by providing truly natural products based on strict ingredient standards and formulas optimized for their physiology. Our goal is to be a trusted brand that pet parents can turn to by offering a wide range of products to serve most aspects of their pets’ lives.
In addition to our product-related goals, Only Natural Pet is dedicated to pursuing environmental and social objectives as part of our mission. We consider the impact on the environment in all aspects of our company, from product formulas and packaging to business operations to manufacturing partners. We strive for positive social influence by treating our employees as respected partners and contributing to our local community as much as possible.
About the Job
Customer Care/Nutritional Consultant Team Member (Ecommerce) – Only Natural Pet
Note: Eligible candidates must reside in the Boulder, CO area as you will be required to work in the office 1-2 days per week.
A Customer Care/Nutritional Consultant Team Member (hourly – 40 hours per week) is interested in offering extraordinary service assisting customers with orders, service, and natural pet health. As team member you will be the first impression of our company for many customers. The ideal candidate takes ownership, possesses strong follow up skills, and resolves conflicts to ensure complete customer satisfaction.
This is a full time, non-exempt (hourly) position with a full benefits package, including paid time off after 90 days, medical, dental, and a generous product discount. Lots of other fun company perks too!
Link to PetSmart Benefits site is https://benefits.petsmart.com/us/
Colorado Pay Range - $13 - $15 per hour
About the Culture
Only Natural Pet is a fun and rewarding workplace including: