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Sr. Advisor, Student Financial Assistance and Employment
Company: University of Miami Health System
Location: Medley, FL
Employment Type: Full Time
Date Posted: 09/22/2021
Expire Date: 11/22/2021
Job Categories: Customer Service and Call Center
Job Description
Sr. Advisor, Student Financial Assistance and Employment

The Enrollment Management Department has an exciting opportunity for a full-time Sr. Advisor, Student Financial Assistance and Employment to work in Coral Gables, FL.

The Senior Advisor, Student Financial Assistance and Employment cou

nsels and provides students with student employment information to prospective and currently enrolled students and their families. May develop special projects and recommendations. Uses professional judgment to solve financial aid problems.

Primary Duties and Responsibilities:

Advises and counsels students, parents, and/or prospective students in person, via phone, and email with regard to all areas related to student employment.

Assist with student employment orientations

Support both on and off-campus employment administrative functions

Approving and/or adding jobs to WorkDay or compensation changes

Troubleshooting issues related to student employment or pay

WorkDay prehire record creation

Student position changes or terminations

Approvals in JobX

Assist with I-9 completion

Determination of eligibility for various work progr

Serves as liaison with other related university offices or departments.

Assist with financial aid related needs particularly during peak processing and service seasons

Other duties as assigned.


Bachelorís degree.

Three (3) years of relevant work experience in customer service. Experience in a financial aid or financial analyst capacity is highly preferred. Any relevant education, certifications and/or work experience may be considered.

Knowledge, Skills, and Abilities:

Analyzes data to effectively problem solve issues related to hiring, pay or record changes

Experience in a high traffic service environment

Experience related to financial aid or student employment is highly preferred.

Strong written and verbal communication skills is required.r />
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