|Senior Manager, Mid-Level Donors|
Company: Share Our Strength
Location: Washington, DC
Employment Type: Full Time
Date Posted: 10/14/2021
Expire Date: 12/14/2021
Job Categories: Development and Fund Raising
Senior Manager, Mid-Level Donors|
Since 1984, Share Our Strength® has led the fight against hunger and poverty by inspiring and organizing individuals and businesses to share their strengths. Today, through the No Kid Hungry and Cooking Matters campaigns, Share Our Strength is ending childhood hunger in America by ensuring all children get the healthy food they need. No child should go hungry in America – we’re on our way to making that a reality and we want you to join us. We’re bold, creative, always open to new ideas, and 100% dedicated to our mission. If that sounds like you, we’d like you to consider becoming part of our team.
The goal of No Kid Hungry’s Mid-Level Program is to retain, renew and lift donor giving by cultivating and stewarding donors with a concierge and curated personal approach, providing excellent customer service and enhancing their partnership experience. The Senior Manager will have an assigned portfolio of 300-500 donors who give $1,000-$9,999 annually. Serving as a donor’s personal point of contact, the Senior Manager works to discover donors’ giving motivations, philanthropic aspirations, interests, and communication preferences to maximize their financial support. The Senior Manager has a modified portfolio so that they may assist the Associate Director to further develop and refine current No Kid Hungry mid-level business rules, key performance indicators, portfolio identification, and to establish a moves management process. There is overlap with Share Our Strength’s growing planned giving program. No Kid Hungry’s reputation and visibility is at an all-time high, which is resulting in new opportunities for the Senior Manager to work across teams to generate greater donor engagement opportunities.
The role is preferably based in Washington, DC, but could be fully remote for the right candidate. Range for offers: $84,000-$91,900.
DUTIES AND RESPONSIBILITIES
Manage a caseload of 300-500 mid-level donors ($1,000-$9,999), approximate portfolio value of $1.2 million.
Ensure that donors receive exceptional, concierge, high-quality stewardship through thoughtful, curated and personalized correspondence.
Cultivate donor relationships by updating, acknowledging, and asking mid-level donors to deepen their partnership.
Follow No Kid Hungry mid-level business rules and strive to continually refine those processes.
Assist with special projects and efforts to ensure smooth execution and coordination with other internal teams.
Help manage the mid-level team’s overarching strategy and operations, including supporting and mentoring direct reports to ensure their continuing professional development.
With Associate Director, develop strategy and monitor donor moves and team accountability.
Stay current and learn about the work of No Kid Hungry to effectively communicate the impact of donors’ gifts.
Keep informed of all No Kid Hungry and other Share Our Strength initiatives, including Cooking Matters, Early Childhood Development, and Equity, Diversity, and Inclusion.
Partner with colleagues to support Share Our Strength's work to be a diverse and inclusive organization, and ensuring this value is embedded in the organization and throughout our work.
Bachelor’s degree in a related field preferred, but not required.
Minimum of 5-8 years of experience and demonstrated success as a front-line fundraiser, with at least three years in a mid-level program, preferably with a national cause related focus/social service organization.
Strong analytical, strategic planning, time management, and organizational skills required.
An ability to manage multifaceted projects and a capacity to perform well independently in a fast-paced, multi-tasking environment are essential.
Demonstrated commitment to professional development. Familiarity with the Veritus mid-level process and/or a CFRE or other professional development credential a plus.
Outstanding experience managing relationships with donors and other partners.
Demonstrated ability to build successful working relationships at all levels of an organization.
Excellent written and oral communication skills, including experience presenting to high-level audiences.
Values the entrepreneurial spirit and is able to think quickly and creatively in the moment.
1-3 years management experience managing a team of at least one.
Proven ability to excel working independently and as part of a (virtual/hybrid/in-person) team environment.
Ease and skill in a remote people management scenario, to ensure satisfactory work and coaching of direct reports.
Excellent interpersonal and communication skills (both verbal and written), including strong presentation skills and the ability to identify and work through challenges, underscored by strong judgment and emotional intelligence.
Strong analytical, strategic planning, time management, and organizational skills required. An ability to manage multifaceted projects and a capacity to perform well independently in a fluid, multi-tasking environment are essential.
Ability to work on deadline with a high level of accuracy and attention to detail.
High proficiency in MS Office suite required, and experience with fund raising database - Raiser’s Edge highly preferred.
Demonstrated interest in anti-hunger and anti-poverty issues.
At Share Our Strength, we value an individual’s diversity of backgrounds, experiences, ideas, and perspectives. A hallmark of our history, culture and values has been the organization’s desire to bring together motivated, intelligent, and talented people to work together to find and implement solutions to end hunger and poverty in the U.S. and abroad. We each come to Share Our Strength with a unique background, but together we form a team that yields amazing results. This shared value of encouraging and embracing diversity in our organization fosters a workplace and culture that is highlighted for its innovation, open expression of ideas, and collaboration. With a strong shared commitment to the organization’s mission, and a unique blend of individual strengths, we are all working toward ensuring that every individual can live a healthy and productive life.
Since 1984, Share Our Strength® has led the fight against hunger and poverty by inspiring and organizing individuals and businesses to share their strengths. Today, through the No Kid Hungry and Cooking Matters campaigns, Share Our Strength is ending childhood hunger in America by ensuring all children get the healthy food they need. No child should go hungry in America – we’re on our way to making that a reality and we want you to join us. We’re bold, creative, always open to new ideas and 100% dedicated to our mission.