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Director, UHealth Telehealth
Company: University of Miami Health System
Location: Norfolk, VA
Employment Type: Full Time
Date Posted: 10/28/2021
Expire Date: 12/28/2021
Job Categories: Medical
Job Description
Director, UHealth Telehealth
The Department of Connected Care UHealth is currently seeking a Director, UHealth Telehealth. The incumbent in this position manages all aspects of the TeleHealth department including but not limited to staff, programming and platform implementation, hardware/software requirements, system/user priorities, and workflow. Responsible for executive oversight for planning, designing, directing, coordinating, and evaluating the performance and status of all resources (personnel, hardware, software, etc.) of the TeleHealth department.

Department Specific Functions:
Prepares departmental annual budget and business plans with on-going review and action to assure that budgeted objectives are achieved, and that cost and expense objectives are met.
Manages telehealth coordinators and matrixed team members to keep pace with a rapidly expanding program, anticipating additional workforce needs to support planned work.
Maintains professional affiliations and is expected to pursue independent study as well as formalized training to enhance professional growth and development to keep current on telehealth industry trends and legislation.
Facilitates the contracting process with outside healthcare facilities and vendors in coordination with the Contracts, Legal, HIPAA Privacy and Revenue Cycle Departments.
Working closely Ambulatory Access and clinical experts, fosters and supports the creation of new Telehealth programs and products in conjunction with the Medical Director of TeleHealth.
Participates in the planning, development and administration of activities that build positive community, state‑wide, national and international relations for the program.
Prepares for Telehealth Steering Committees, and effectively engages that group to develop and update a program roadmap aligned with organizational strategy, taking into account available resources, in conjunction with the Medical Director who will chair this Committee.
Coordinates/participates in visits to external healthcare facilities, as necessary.
Participates in discussions with established and potential clients to determine and assess their clinical needs and requirements, establishing and documenting proper procedures and policies regarding TeleHealth services.
Conducts site visits as part of needs assessments of potential and active TeleHealth clients: review objectives, issues and priorities and recommend timelines for implementation of TeleHealth services.
Represents TeleHealth Department at meetings with various community, state, and national groups, and the press and other news agencies.
Interacts with Medical Staff Office to maintain an updated database of TeleHealth credentialing and state licenses for UHealth providers.
Stays current on regional, state, national and international TeleHealth-related topics, including regulatory, legal, reimbursement, and public policy, and the possible impact to TeleHealth services and actively advocate and build the awareness for UHealth TeleHealth at local, state, and federal governmental levels, keeping the Medical Director of TeleHealth apprised of activities, progress and future plans.
Serves as representative and advocate for issues and needs for UM TeleHealth with state and federal governmental agencies.
Participates in discussion of the purchase, license, or other acquisition of telehealth-related systems for the organization in order to encourage uniformity, cohesion and compatibility, working with the Medical Director and IT Governance Committee.
Promotes awareness of TeleHealth usage/applications within the organization and the region, state, nationally, internationally in conjunction with the Medical Director.
Qualifications & Requirements
Bachelorís degree in Business Administration, Information Technology or related field required. Masterís degree, or equivalent work experience preferred.
Four or more years of experience in a healthcare analyst or administrative support role as well as in TeleHealth operations or administration.
Telemedicine Experience is required and EPIC knowledge and experience is preferred.
Any appropriate combination of relevant education, experience and/or certifications may be considered.
Contact Information
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