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Program Manager - Upper-Division BSN Transfer, School of Nursing
Company: Azusa Pacific University
Location: San Bernardino, CA
Employment Type: Full Time
Date Posted: 11/23/2021
Expire Date: 01/23/2022
Job Categories: Administrative and Support Services
Job Description
Program Manager - Upper-Division BSN Transfer, School of Nursing
APU is seeking employees who desire to engage in our thriving culture by cultivating community through professional interactions, demonstrating a posture of lifelong learning, and modeling Christ-like character. Working together, employees at APU commit to establishing a university atmosphere that is pleasing to God and edifying to one another.

APU is seeking a Program Manager for the School of Nursing (SON) in the Upper-Division BSN Transfer Department to manage the day-to-day department operations while serving the students and faculty at the Inland Empire Regional Campus (IERC). We are looking for an individual who is efficient and thrives within a team. The ideal candidate has the ability to prioritize and multi-task while managing complex project schedules and providing operational support. The ideal candidate performs under limited supervision, is highly organized, and maintains outstanding customer service. Additionally, the ideal candidate is resourceful, organized, solution-driven, and is sensitive to the handling of student records as directed by the Family Educational Rights and Privacy Act (FERPA).

The position reports to the SON Site Director and works closely with the Program Director, Department Chair, faculty, staff, and students. The position is located in San Bernardino, CA. APU School of Nursing has nine academic departments, including undergraduate, master's, and doctoral programs that serve over 2,200 students across six Southern California locations.

Required Education

Masterís degree or equivalent education and experience.

Required Experience

Four years of administrative experience or customer/client-focused experience
Demonstrates the management of multiple complex projects and information systems
Higher education experience preferred

Primary Duties/Essential Functions

This role must be well aware of all the day-to-day operations of the program on that campus. The following areas help to identify the primary duties and essential functions.

Program Support for Students and Faculty

Support new student orientation preparation, planning, and execution.
Serve as the point person that will monitor and track each student in the program from start to completion.
Coordinate the program admissions tracking of applications, completeness, and communications between the department and students.
Communicate process and audit documentation to ensure students are cleared to participate in clinical/program activities.
Act as the point person for the program faculty and assist them with the process of creating course schedules, class rosters, book orders, coordination of academic activities, and other related tasks.
Coordinate the program evaluation processes such as surveys, exit interviews, student completion tracking, etc.
Support end-of-program processes such as letters of recommendation, verification of student work, etc.
Engage as needed with recruitment efforts led by the School of Nursing
Provide N95 Fit Tests to students and employees at the campus
Program Administration

Coordinate recruitment efforts led by the Department Chair
Oversee the file management of student files, program forms, and other department-specific documents.
In addition to the student tracking, maintain department databases and report systems for grants, accreditations, and academic evaluations (e.g., WASC, AACN, BRN)
Maintain the programís calendar of activities and coordinate faculty, student, and alumni engagement.
Provide support for activities and events that impact students, faculty, and alumni of the program.
Coordinate with university services such as catering, printing and binding, mailroom, room resources, information and media technology, facility and equipment requests, etc.
Create, maintain, and distribute promotional materials for the department.
Manage student employees, assign their daily duties, and coordinate their schedules for coverage of the department programs to support staff, faculty, and students. Oversee timely and accurate record-keeping, filing, and other clerical duties performed by student workers for the program.
Create and maintain meeting minutes and correspondence as directed.
Order program supplies and equipment as needed.
Provide administrative assistance to the supervisor.
General

Support both program and school events, activities, or tasks that may include travel to different campuses and working on evening and weekend hours.
Manage sensitive and confidential file systems in both digital and physical formats.
Responsible for daily electronic timekeeping as it applies to the scope of this position.
Regular, punctual attendance as required by the supervisor based on department needs.
Performs other duties as assigned by the supervisor.

Skills

Demonstrates the ability to prioritize work to meet deadlines while maintaining a customer-service mindset with frequently changing priorities.
Critically think using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Will work independently, show independent judgment, and will follow-through on assigned work.
Deal with problems in a professional manner.
Will succeed in a fast-paced, dynamic environment.
Strong written and verbal communication skills.
Ability to manage details and follow through.
Must be collaborative and an effective team member and team builder.

Mental Demands

In agreement with the purpose and goals of Azusa Pacific University in providing a Christian-based higher education for its students.
Use critical thinking and exercise independent judgment.
Maintain confidentiality and manage confidential information.
Collaborate with other faculty and staff and maintain collegial relations.
Communicate effectively in written and oral form.

Physical Demands

Requires repetitive motion and sitting at a computer keyboard.
Hearing and speaking on the telephone.
Meetings may require walking and/or driving to various University locations.
Ability to pull, push, bend, grasp, reach and lift up to 20 lbs.
Must be able to climb stairs multiple times in a workday.

Visual Demands

Reading, writing, and computer monitor.

Environment

Pleasant office setting, comfortable temperature.

Technologies

Proficient in Google Apps (Docs, Sheets, Drive, Gmail, Calendar, Meet, etc.), Microsoft Office (Word & Excel)
The School of Nursing also uses the following programs PeopleSoft, 25Live, Zoom, Adobe Acrobat, HelloSign, Canva, CORE ELMS, Formstack, SPSS, etc.

Compensation

Grade 10: $25.94-$33.72/hourly
Salary will be commensurate with qualifications, experience, and internal equity.

Azusa Pacific University is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation.

You can learn more about APU by watching the stories of faculty, staff, and alumni as they carry out our mission here: http://www.apu.edu/stories/

Azusa Pacific University will conduct a background check on all final candidates.

Review of applications will begin immediately, and the position will remain open until filled unless otherwise stated. Azusa Pacific University does not discriminate on the basis of race, color, national origin, sex, age, disability, or status as a veteran in any of its policies, practices, or procedures. Women and minorities are encouraged to apply.
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