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|Unit Secretary - Penthouse North/South - UMH - Full Time|
Company: University of Miami Health System
Location: Miami, FL
Employment Type: Full Time
Date Posted: 01/14/2022
Expire Date: 03/14/2022
Job Categories: Administrative and Support Services
Unit Secretary - Penthouse North/South - UMH - Full Time|
The University of Miami Hospital has an exciting job opportunity for a Unit Secretary. The Individual in this role creates a calm, business like atmosphere that promotes productivity. Consistently supports the philosophy of service excellence of the organization. Maintains a clean, safe and functional work area in the Nursing Station. Greets all customers when entering the unit, handles their inquiries, and directs them to the appropriate person and/or area. Consistently initiates a positive communication with the patients, family members, nurses and physicians in a courteous manner. Greets Visitors and callers, using a calm and friendly approach when communicating with others. Answers the telephone before the fourth ring. Takes messages, answers routine questions, and transfers call to appropriate areas and individuals. Uses telephone etiquette standards 100%, using hospital designated scripting. Maintains the patient's chart in appropriate order. Initiates and assembles admi ssion chart within 15 minutes of patients' arrival to the unit. Prepares patient Welcome Packets and Folders for each patient. Complete Clean Room Checklist for every room prior to patient arrival. Assures that all pertinent information and forms are sent to the receiving unit when patients are transferred. Records and delivers messages. Maintains appropriate logs. Ensure appropriate resources, equipment and supplies are available. Utilizes universal precautions and environmental safety guidelines. Comply with established measures for infection control, OSHA and AHCA regulations and risk management. Utilizes time constructively and in an organized manner to accomplish assigned responsibilities. Follow facility, departmental and personnel policies and procedures. Comply with the employee Code of Ethics and Standards of Behavior. Attend mandatory educational programs and annual in-services. Preform other duties and responsibilities as assigned by supervisor.
T his list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities, as necessary.
High school diploma or equivalent
Certification and Licensing:
AHA BLS Certification
Minimum 1 year of relevant experience
Knowledge, Skills and Attitudes:
Ability to understand and follow instructions.
Ability to communicate effectively in both oral and written form.
Skill in completing assignments accurately and with attention to detail.
Ability to work evenings, nights, and weekends, as necessary.
Proficiency in computer software (i.e. Microsoft Office)
Department Specific Functions
Administrative duties related to the admission to discharge process Enter Discharge Milestones Enter Patient Transportation Communicating Discharge Delays Communicate Stat orders Assigns Cisco telephones - Sign In & Out Ensures Employee badge locators are up and running - Hillrom System Complete Room Preparedness Checklist
Available Shifts: 7AM-7PM or 7PM-7AM