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Clinical Systems Analyst 1, EpicCare Ambulatory/Inpatient
Company: University of Miami Health System
Location: Miami, FL
Employment Type: Full Time
Date Posted: 01/14/2022
Expire Date: 03/14/2022
Job Categories: Administrative and Support Services
Job Description
Clinical Systems Analyst 1, EpicCare Ambulatory/Inpatient
The Department of UHealth Information Technology has an exciting opportunity for a Full-time Clinical Systems Analyst. The Clinical Systems Analyst works to ensure the computer information systems in the UHealth system are working efficiently and effectively. The analyst provides necessary experience and knowledge to ensure all aspects of applications and systems development, build and implementation. The candidate will analyze, define and apply technical knowledge to solve complex problems regarding business application systems. The Clinical Systems Analyst will work closely with team members, staff and other personnel to gain and understanding of objectives and requirements for the assigned clinical system and will be responsible for trouble shooting problems and challenges within the clinical information systems which may include software problems, hardware issues or even networking difficulties.
Provides support for designated applications/systems. Augments and facilitates the design, development, implementation of enhancements to existing systems. Facilitates database conversions and performs system analysis.
Participates in the pre-implementation tasks, as assigned, such as system design, testing and training in order to gain a thorough knowledge of the technology-enabled workflows and the application features and functions.
Responsible for the collection of data from multiple sources to assist team with implementations, optimizations, testing, and system upgrades.
Provides day-to-day application support, completes service tickets, and participates in on call rotation.
Able to assist with troubleshooting issues with members of other teams or business units.
Assists with communication to assigned group regarding new features/functionality, new workflows, training system availability and downtime procedures.
Assists end user with system related issues, oversee dictionary database structure set up and maintenance as necessary for clinical information systems being used.
Assist in meeting scheduling and preparation.
Able to complete workflow documentation.
Adhere to Service Level Agreements for incident management.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Bachelor’s degree in Information Technology or related field.
With degree, minimum 1 year of experience with product support of users in a healthcare environment required. Without degree, minimum 7 years of experience required.
Clinical background and/or experience in a clinical setting preferred.
Experience implementing, supporting, or using Epic Systems applications preferred.
Excellent interpersonal, oral and written communication skills.
Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word.
Knowledge of state-of-the art technology.
Experience with major systems development and implementation.
Demonstrated knowledge of project management and control.
Ability to communicate ideas and provide solutions.
Ability to effectively work with people in other departments and/or outside of the enterprise.
Any appropriate combination of relevant education, experience and/or certifications may be considered.
Contact Information
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