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Implementation Specialist
Company: Visa
Location: Atlanta, GA
Employment Type: Full Time
Date Posted: 05/04/2022
Expire Date: 08/07/2022
Job Categories: Computers, Software, Consulting Services, Customer Service and Call Center, Information Technology, Research & Development
Job Description
Implementation Specialist

If you think you could support the Visa family by joining Cybersource as an Implementation Specialist (IS), we want to hear from you.

The Implementation Specialist provides project and technical support to customers adopting new or new-to-them Cybersource products. After a thorough training program on Cybersource products and services, you’ll be a part of a distributed team working with small and large customers to define, shape, and implement their technical project. The role will rely on your creativity and developer acumen to fix and solve our customer’s business challenges, developing robust solutions using the breadth and depth of the Cybersource product portfolio.

Our team understands merchant-side payments inside and out! And while we do want you to stay a part of our team, we also want to help you succeed in your career with Visa. Our IS team takes their honed knowledge of how our clients actually use our products into a wide range of outstanding roles within Visa.

What You’ll Do, Day To Day.

  • Get hands-on with our products! There is no better way to learn how it works.
  • Use your Cybersource product knowledge to scope, refine, and shape the client’s project work. The Implementation Specialist can enable and inspire our clients.
  • Collaborate across the business to identify and develop additional opportunities, as they arise. That may be within the client’s environment, but it could be in ours.
  • Continue to develop your knowledge – the payments space is ever changing and the skills we need are evolving.
  • Create ‘trusted adviser’ relationships with our clients – set realistic expectations and keep their priorities close to hand.
  • Be a coach and mentor for your teammates, as no one person can know it all.

What You’ll Bring 

  • Demonstrable experience in software development experience with an aptitude for solution development; or solutions engineering/presales, technical consulting, system integration project management for enterprise accounts.
  • A strong client bias with excellent verbal and written communication skills.
  • A motivation to solve technical and business problems for clients.
  • Excellent prioritisation skills and ability to manage workload to meet customer expectations.
  • An enthusiasm for learning.
  • Payments or Risk experience is a plus, but we’ll teach you everything you need to know.
Contact Information
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